Lead Account Executive - New Sales at Global Payments

Monterrey, Nuevo Leon, Mexico

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Financial ServicesIndustries

Understanding of the Payments marketplace and comprehensive suite of solutions
Executive presentation and relationship building skills to present to customer management teams and above
Ability to solve problems and deliver results
Ability to build relationships, anticipate needs, ensure deadlines are met, and assist in client success
Ability to handle multiple projects, work in a fast-paced environment, and meet deadlines
Continuous learning about the competitive landscape and positioning of solutions
Knowledge of EVO's values, incorporating highest ethical and quality standards
Ability to access and understand account information, billing, expected revenue, and transactions to define acquisition strategies
Proficiency in managing and updating technological tools (CRM, performance indicators, etc.)
Continuous training in EVO's solutions to provide excellent advice
Knowledge of mandatory regulations such as PCI, KYC, or AML

Prospecting new clients
Establishing productive and professional relationships with key personnel in assigned merchant accounts and EVO's bank partners
Driving referrals from partners and managing them with agility
Attending to customer and prospect requests in a timely manner related to commercial processes (e.g., rates, fees, contract terms, processing solutions)
Following up on the negotiation process and facilitating interaction with internal EVO areas to maintain quality standards
Assisting and participating in the development/execution of marketing initiatives, providing feedback to management
Acting as a representation of EVO's values with clients and prospects
Making proactive calls and visits to customers or prospects to identify solutions and accomplish objectives
Ensuring accomplishment of goals through strict monitoring of negotiations, identifying and escalating issues to supervisors
Following up on performance of KPIs like volume, revenue budget, and SLAs, establishing strategies to accomplish and improve them
Getting merchants compliant with mandatory regulations (PCI, KYC, AML) and obtaining related documents
Assessing merchant situations and determining appropriate EVO solutions
Monitoring implementation projects for client portfolio, ensuring strict monitoring and timely interaction with internal areas