Keyholder - Green Hills

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Candidates should possess professional retail experience at a customer-focused company, along with at least six months of experience in a management position. They should also have exceptional interpersonal and communication skills for delivering top-notch customer service, be able to adapt quickly under pressure, and demonstrate an entrepreneurial spirit and a willingness to learn. Furthermore, applicants must not be listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

The Sales Supervisor will communicate Warby Parker’s values and brand philosophy to customers, promote an efficient and inclusive retail environment, demonstrate exceptional product knowledge and offer style advice, dream up innovative ways to reinvent the glasses-shopping experience, lead the selling on the floor and front-of-house operations, take part in process ideation and improvement, assist with special projects, open and close the store, and help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer Service

Communication Skills

Retail Experience

Management

Product Knowledge

Sales

Process Improvement

Leadership

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters

2010Year Founded

$842.9MTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Parental Leave

Short-term Disability

Employee Assistance Program

Bereavement Leave

Optical Education Reimbursement

Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.

Expansion into physical stores may increase operational costs and financial strain.

Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.

The company combines affordability with high-quality, stylish eyewear products.

Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.

Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.

AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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