Key Account Manager

Employment Type: Full time

Position Overview

The Key Account Manager is a field-based position serving as a direct link between PTC Therapeutics and Healthcare Providers (HCPs) and clients within an assigned geographic region. This role is responsible for representing PTC’s products to medical professionals specializing in the diagnostics and treatment of Neurology and Metabolic therapeutic areas. The Key Account Manager manages all operational aspects of pharmaceutical sales and service, including sales generation, communication of clinical and economic benefits, relationship building, educating healthcare staff, and identifying opportunities for commercial and scientific growth. The role requires cross-functional collaboration with internal departments and external resources on sales-related issues and adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs).

Responsibilities

• Establishes, develops, and maintains business partnerships with targeted HCPs and staff within the assigned geographical territory.
• Increases awareness through appropriate scientific information and education (programs) to medical professionals, patients, and families, where appropriate.
• Develops and executes a region-specific and integrated action plan across all relevant communication mix areas to achieve defined territory and sales goals.
• Clearly understands and implements the goals of the Account / Marketing Plan and attains sales/patient objectives for assigned products on a monthly, quarterly, and/or yearly basis.
• Creates consultative, solution-oriented business partnerships with customers by meeting regularly with targeted HCPs and staff to understand and discuss rare diseases and how PTC products can meet their identified needs.
• Identifies key treatment versus referral centers and facilitates cross-collaboration between centers and their stakeholders to optimize patient care.
• Drives patient identification initiatives.
• Establishes, manages, and maintains successful relations with relevant health authorities, key opinion leaders (KOLs), HCPs, and payors.
• Identifies and resolves product access and reimbursement issues.
• Provides HCPs and other hospital staff with training and assistance in the indicated disease area and, if applicable, in the use of the product.
• Communicates according to proper timelines on effects, side effects, and contraindications/risks of drugs and notifies the Pharmacovigilance (PV) Department.
• Maintains current and comprehensive clinical and pharmacoeconomic knowledge of the product and the treatment area.
• Collaborates with commercial and scientific colleagues to share best practices and create opportunities to drive the commercial business.
• Creates account plans and provides feedback for the development of business reviews and ad hoc analysis in relation to the designated area.
• Performs other tasks and assignments as needed and specified by management.

Requirements

• Experience working in a small, fast-growing, entrepreneurial orphan/rare disease organization launching innovative therapies is preferred.
• Bachelor’s degree in a related business or scientific field.

Company Information

PTC Therapeutics is a global commercial biopharmaceutical company. For over 25 years, our team has been deeply committed to a unified purpose: extending life’s moments for children and adults living with a rare disease.

At PTC, we cultivate an inclusive culture where everyone feels valued, respected, and empowered. We welcome candidates from all backgrounds to join our team, fostering a strong sense of belonging.

Learn more about our company and culture: www.ptcbio.com