Key Account Manager 🇧🇪 (Dutch speaking) at Atlan

Leopold, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthtech, Insurance, HealthcareIndustries

Requirements

Dutch speaking
Ability to handle a portfolio of strategic accounts and flagship companies
Strong customer relationship building skills with key stakeholders
Customer-centric approach to identify needs and help clients achieve goals
Proactive identification of dissatisfaction signals and implementation of solutions
Experience or ability to ensure successful onboarding of new accounts
Skills in analyzing and presenting consumption reports through business reviews
Capability to identify and execute initiatives to engage existing customers
Expertise in cross-selling/upselling to address customer needs and pain points
Proficiency in renegotiating contracts for value and profitability
Ability to act as the voice of customers with Product teams
Support for new customer acquisition promotion

Responsibilities

Handle a portfolio of strategic accounts and flagship companies
Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify main needs and allow clients to achieve their goals through Alan
Proactively identify potential signals of dissatisfaction and implement solutions
Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
Analyze and present consumption reports to customers through business reviews
Identify and execute out-of-the-box initiatives to engage existing customers
Be in charge of cross-selling/upselling the portfolio to answer customer needs and pain points
Renegotiate contracts to guarantee great value for money and sustainable profitability
Participate in the evolution of products and services, acting as the voice of customers with Product teams
Support new customer acquisition by promoting Key Account Management

Skills

Key technologies and capabilities for this role

Account ManagementKey Account ManagementDutchSalesCustomer Relationship ManagementB2B SalesHealthcare Sales

Questions & Answers

Common questions about this position

What is the salary or compensation for the Key Account Manager role?

This information is not specified in the job description.

Is this Key Account Manager position remote or office-based in Belgium?

This information is not specified in the job description.

What skills or experience are required for the Key Account Manager role?

The role requires being Dutch speaking and handling a portfolio of strategic accounts and flagships. It suits talented, committed, and passionate experts who move fast with a lot of ownership.

What is the company culture like at Alan?

Alan emphasizes cultural values like mission-driven focus, member-centricity, high standards, distributed ownership, radical transparency, optimistic collaboration, empathetic feedback, bold thinking, disciplined execution, and fighting for simplicity.

What makes a strong candidate for the Key Account Manager position?

Strong candidates are talented, committed, passionate experts with different backgrounds who thrive in a fast-moving environment with high ownership and are able to tackle big problems, particularly Dutch speakers for the Belgian team.

Atlan

Unified platform for data management and collaboration

About Atlan

Atlan offers a platform for data management that helps teams access and understand their data while promoting collaboration. Its unique data catalog organizes metadata, reducing data silos and integrating with various industry tools to create a comprehensive data stack. The company uses a pay-as-you-go revenue model, making it flexible for businesses of all sizes, and is known for its strong customer service with quick response times. Atlan's goal is to streamline data management processes, enhancing data accessibility and collaboration for organizations.

Singapore, SingaporeHeadquarters

2019Year Founded

$195.5MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Emerging startups with similar capabilities could dilute Atlan's market share.

Rapid AI evolution may require Atlan to invest heavily in R&D.

Over-reliance on key partnerships poses risks if terms change or dissolve.

Differentiation

Atlan offers a unique data catalog that organizes and activates metadata effectively.

The platform integrates seamlessly with tools like Slack, Snowflake, and Tableau.

Atlan provides a personalized, collaboration-first experience for data management.

Upsides

Atlan raised $105M in Series C funding, boosting its valuation to $750 million.

The demand for data democratization tools is increasing, benefiting Atlan's offerings.

Growing interest in AI and machine learning enhances Atlan's data processing capabilities.

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