Key Account Manager at J.M. Smucker

Markham, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Consumer Packaged GoodsIndustries

Requirements

University degree, Business degree preferred
Minimum 2 to 3 years Account Management experience
Proven Leadership Skills and proven ability to execute strategic initiatives
Excellent negotiating, assessment and analytical abilities
Proven ability to build and execute business plans with customers
Fully competent with Microsoft Office applications
Team and results oriented with effective written & communication skills
Flexible, extended hours and workdays required based on meetings and demands of the business and customers
Bilingual in English and French (verbal and written) (asset only)
Valid driver’s licence

Responsibilities

Develop, manage, and achieve volume, profit and share objectives on all Smucker Consumer products within assigned account
Build strategic relationships with customers to develop JMS brands in the Canadian marketplace
Develop & implement annual business plans including volume objectives, trade investment budgets and strategies which are consistent with Smucker brand and corporate strategies
Work closely with Customer, Team Leader, Category Strategy, Deduction Analysts and internal Smucker stakeholders, to identify, develop and execute annual business building plans for the account
Fully utilize all Post Promotion Analysis, Price Modeling and POS resources to better evaluate, plan and execute the business
Lead strategic and insight based initiatives for assigned account by leveraging Category & Shopper Insight teams
Achieve full line distribution for all Smucker products with emphasis on maximizing product volume and gross margin
Establish and maintain frequent contact with account personnel, particularly merchandising, operations, supply chain and finance
Achieve desired Accounts Receivable and Trade Investment goals through working closely with Smucker Trade Promotions personnel & Trade Finance
Coordinate and communicate all relevant account priorities for retail sales team to achieve desired results through Acosta retail sales personnel (merchandising, pricing, distribution, pricing, planograms)
Perform Retail Audits in assigned account and competitive retailers to monitor execution of Smucker brands and competitive intel
Report on all competitive and required information on a timely basis (ie. Weekly, Qtrly Reviews)
Work closely with the demand planning team to provide ongoing forecast requirements leveraging ongoing Shipment, Inventory & POS analysis

Skills

Key technologies and capabilities for this role

Account ManagementBusiness PlanningTrade InvestmentStrategic PlanningCategory StrategyRelationship BuildingStakeholder Management

Questions & Answers

Common questions about this position

What is the work location for the Key Account Manager position?

The position is based in Markham, Ontario, with a hybrid work arrangement.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the key responsibilities of the Key Account Manager?

The role involves developing and implementing annual business plans, building strategic customer relationships, achieving volume and profit objectives, utilizing analytics for planning, and coordinating with retail teams.

What is the company culture like at J.M. Smucker?

Smucker provides a nurturing, collaborative, and inclusive environment where employees can be their whole self, are respected, included, treated equitably, have a voice, and make an impact, rooted in their Basic Beliefs and Commitment to Each Other.

What makes a strong candidate for the Key Account Manager role?

Strong candidates will have experience developing business plans, building strategic customer relationships, leveraging analytics like Post Promotion Analysis and POS data, and coordinating with cross-functional teams including retail sales personnel.