Key Account Manager at Stanley Black & Decker

Warsaw, Masovian Voivodeship, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Tools, Consumer GoodsIndustries

Requirements

Documented experience in sales
Experience in leading, managing, or mentoring teams within a business environment
Strong understanding of sales strategy, including planning, budgeting, and the ability to identify and pursue new business opportunities using innovative approaches
Excellent communication, presentation, and interpersonal skills, with a proactive and customer-focused attitude
Professional proficiency in English, both written and spoken
Strong analytical skills and proficiency in Microsoft Excel, with proven organizational and multi-tasking abilities

Responsibilities

Build and maintain strong, long-term partnerships with key clients, serving as their primary point of contact
Understand clients’ business objectives and challenges to deliver customized solutions that drive mutual success
Negotiate contracts, pricing, and service agreements to ensure favorable outcomes for both the company and clients
Monitor and analyze account performance to identify opportunities for growth, including upselling and cross-selling
Lead, mentor, and develop a team of Key Account Managers, fostering a collaborative and high-performing environment
Set clear goals for team members, provide regular feedback, and support ongoing professional development
Develop and implement strategies for key account growth, retention, and satisfaction in alignment with company objectives
Collaborate cross-functionally with departments such as Marketing, Product, Operations, and Finance to ensure seamless service delivery
Prepare and present regular reports on account performance, sales forecasts, and team achievements to senior management
Ensure all activities are conducted in compliance with company policies and industry regulations, promoting best practices throughout the organization

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementContract NegotiationPricing StrategySales ForecastingTeam LeadershipMentoringUpsellingCross-SellingPerformance AnalysisStrategic PlanningCross-Functional CollaborationReporting

Questions & Answers

Common questions about this position

What is the work arrangement and location for this role?

The position is based in Warsaw, Poland, with a hybrid work arrangement and approximately 20% travel expected in Poland, Lithuania, Estonia, and Latvia.

What benefits are offered for this position?

You'll receive a great benefits plan including a subsidy for a Multisport card or points on the MyBenefit platform, and private medical services.

What key skills and experience are required for the Key Account Manager role?

Required experience includes documented sales experience, leading or managing teams, strong sales strategy knowledge, excellent communication and interpersonal skills, professional English proficiency, strong analytical skills, and proficiency in Microsoft Excel.

What is the company culture like at Stanley Black & Decker?

The company values great people with purpose, integrity, relentless pursuit of excellence, and a drive to make things better, supported by a global team of approximately 48,000 diverse and high-performing professionals.

What makes a strong candidate for this Senior Key Account Manager position?

Strong candidates have documented sales experience, team leadership skills, sales strategy expertise, excellent communication, English proficiency, analytical abilities, and Excel proficiency, with a proactive, customer-focused attitude and love for learning and innovation.

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters

1843Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off

Wellness Program

Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.

Stricter environmental regulations may raise production costs for power tools.

Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.

DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.

CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.

Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.

DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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