Key Account Intern at Deliveroo

Brussels, Brussels, Belgium

Deliveroo Logo
Not SpecifiedCompensation
Internship, Entry Level & New GradExperience Level
InternshipJob Type
UnknownVisa
Food TechIndustries

Requirements

  • Graduate in Business Management or Economics
  • 1 to 2 years' experience in account management or sales role (field experience with a major national chain is a plus)
  • Commercial skills: ability to negotiate, anticipate sales discussions, and maintain a quality portfolio (including contractual discussions and negotiations for sales tools)
  • Analytical skills: able to analyze data to improve performance for store partners
  • Enjoys field work and being involved in operational activities
  • Customer-centric: focused on customers, using quantitative and qualitative data to build operationally excellent service
  • Dutch and French language skills

Responsibilities

  • Manage the success of restaurant partners to ensure a magical experience for Deliveroo users and build a solid, sustainable foundation for the application
  • Oversee the commercial success of a portfolio of key restaurant partners to ensure the best experience for Deliveroo users
  • Create privileged, long-lasting partnerships by applying Food Tech expertise
  • Manage operations of a portfolio of partner stores and ensure operational and commercial targets are met
  • Handle deployment and expansion of the portfolio, and work on marketing campaigns
  • Perform daily data analysis of brand performance and Deliveroo operations to identify problem causes
  • Monitor compliance with contractual commitments made with restaurant partners
  • Work in hybrid mode between offices in Brussels and visiting clients on the road (internship lasting 3-6 months)

Skills

Account Management
Sales
Data Analysis
Negotiation
Dutch
French

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters
2013Year Founded
$1,569.6MTotal Funding
IPOCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Paid Vacation
Parental Leave
Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.
Rising operational costs due to inflation may impact profit margins.
Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.
The company partners with non-food brands, expanding beyond traditional food delivery.
Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.
Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.
AI integration enhances delivery efficiency and reduces operational costs.

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