Junior Emerging Technology Engineer- AI

San Antonio, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Insurance, HealthcareIndustries

Requirements

Candidates must possess a Bachelor's degree in a relevant technical discipline and approximately 3 years of technical experience. A demonstrated passion for improving consumer experiences is required, and recent graduates with 0-2 years of experience are also encouraged to apply. Familiarity with product taxonomy capabilities such as Chat, Chatbot, SMS/Text, Co-Browse, Intelligent Virtual Assistant (IVA), Video Conferencing, Fax2Mail is expected.

Responsibilities

The Junior Emerging Technology Engineer will research and recommend foundational architecture changes to support business growth. They will support research projects evaluating emerging technologies for enterprise applications, interface with users to assess new technology implementation, and analyze deployment processes. Key duties include designing, developing, and implementing cognitive solutions, collaborating with cross-functional teams, managing the AI lifecycle, and ensuring ethical AI development. This role also involves infrastructure and data management, developing AI strategies, conducting analysis and experimentation, troubleshooting technical issues, and preparing technical documentation.

Skills

Cognitive Solutions

Chatbot

SMS/Text

Co-Browse

Intelligent Virtual Assistant (IVA)

Video Conferencing

Fax2Mail

AI Lifecycle Management

Infrastructure Management

Data Management

AI Strategy Development

Analysis

Experimentation

Ethical AI

Responsible Development

Technical Documentation

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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