Humana

Junior Emerging Technology Engineer- AI

San Antonio, Texas, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Employment Type

Full time

Job Description

The Emerging Technology Engineer 1 assists in analyzing enterprise requirements and applies emerging technologies to support long-term business objectives. This role is responsible for researching, collecting, and disseminating information on new technologies and key learnings across the organization. Assignments are typically straightforward and of moderate complexity.

Responsibilities

  • Research and recommend changes to foundational architecture to support business growth and innovation.
  • Support research projects that identify and evaluate emerging technologies with potential enterprise applications.
  • Interface with users and staff to assess possible implementation of new technology, aiming to improve existing systems and meet business needs.
  • Analyze and research deployment processes and assist in their execution.
  • Demonstrate an understanding of professional concepts, standards, regulations, strategies, and operational guidelines relevant to the assigned work area.
  • Make decisions regarding personal work approach and priorities, adhering to direction and existing procedures or professional standards, with some interpretation as required.

Key Responsibilities

  • Design, develop, and implement cognitive solutions
  • Collaborate with cross-functional teams
  • Conduct research and analysis
  • Manage the AI lifecycle
  • Infrastructure and data management
  • Develop and maintain AI strategies
  • Analysis and experimentation
  • Ensure ethical AI and responsible development
  • Troubleshoot and resolve technical issues
  • Prepare technical documentation

Product Taxonomy Capabilities

  • Chat (Asynchronous, Synchronous)
  • Chatbot
  • SMS/Text (2 Way)
  • Co-Browse
  • Intelligent Virtual Assistant (IVA)
  • Video Conferencing
  • Fax2Mail

Required Qualifications

  • Bachelor’s degree in a relevant technical discipline.
  • Approximately 3 years of technical experience.
  • Demonstrated passion for contributing to an organization focused on continuously improving consumer experiences.

Additional Information

  • Candidates who are recent graduates and have 0–2 years of experience are encouraged to apply.
  • All work is conducted in the Eastern Time Zone.

Travel

  • While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

$66,800 - $91,100 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Benefits are designed to encourage personal wellness and smart healthcare decisions. Benefits include medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline

08-14-2025

About Us

Humana Inc. is committed to putting health first – for teammates, customers, and the company. Through Humana insurance services and CenterWell healthcare services, the company makes it easier for millions of people to achieve their best health, delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate.

Skills

AI
Cognitive Solutions
Chatbot
SMS/Text
Co-Browse
Intelligent Virtual Assistant (IVA)
Video Conferencing
Fax2Mail
AI Lifecycle Management
Infrastructure Management
Data Management
AI Strategy Development
Analysis
Experimentation
Ethical AI
Responsible Development
Technical Documentation

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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