Conversational AI Designer
ReplicantSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center Solutions, Customer Service TechnologyIndustries
Requirements
Candidates should possess strong communication skills, both verbal and written, and a desire to work in a fast-paced environment with opportunities for learning and skill development. They should also have general knowledge of Conversational AI and natural language processing models.
Responsibilities
The Junior Conversational AI Designer will assist with all stages of AI Delivery projects, including designing, building, deploying, and tuning AI solutions for multiple customers, collaborating with internal and external stakeholders to design and build solutions that help customers achieve their business objectives, assisting in designing solutions for contact centers across various verticals, defining labeling guidelines for training conversational AI models, and leading model maintenance efforts to ensure quality standards are met. They will also design and develop virtual agent solutions using Google’s Dialogflow CX.
Skills
AI Conversation Design
Chatbot
Voice Interaction
Real-time Coaching
Model Tuning
Cross-functional Collaboration
Customer Engagement
Proprietary Self-Service Tools
Cresta
AI-powered coaching for sales teams
About Cresta
Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.
Key Metrics
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees