ITOC COMPUTE ENGINEER – ITALIAN at Hewlett Packard Enterprise

Ariana, Ariana, Tunisia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Managed ServicesIndustries

Requirements

Sharp domain expertise in technologies and concepts related to Compute (Servers and Operating Systems)
Italian language skills (implied by job title)
Ability to work onsite primarily from an HPE office
Willingness to work after office hours, 24x7 availability for critical customer escalations and Out of Hours (OOH) coverage
Ability to work constructively in a highly pressurized and stressful environment with strong resiliency
Sensitivity to other cultures
Skilled in methodologies for problem management and resolution of escalated issues

Responsibilities

Install, configure, troubleshoot, and administer compute infrastructure (servers and virtualization)
Handle all internal and external technical communications relating to servers and virtualization
Lead every aspect of Compute Infrastructure and manage/coordinate activities spanning multiple technologies with primary focus on Servers and Operating Systems
Own Compute-related topics as the single point of contact for reactive and proactive discussions, including changes, patching, upgrades, impact analysis, and assessment
Serve as the designated point of contact for the Technical Escalation Process related to Compute
Share ‘Best Practices’ with technology peers and teams in the Managed Services community, and identify proactive/issue prevention opportunities
Support and troubleshoot Compute issues in large, complex, and widely distributed environments
Manage technical action planning across multiple customers, partners, resources, teams, and domain SMEs, while leading development of Compute technical action plans
Communicate technical action plans and drive communications with internal HPE Technical Teams, Customers, and Partners
Provide highly innovative management of complex IT environments and solutions
Create opportunities to increase competence of the work group, identify and communicate training needs, train and upskill colleagues on Compute
Lead/drive virtual technical teams within HPE/Partners to isolate causes of Compute-related issues
Work with support vendor teams, customer account teams, HPE/Partner onshore and offshore teams, Managed Services Manager, Consultants, Customer Business Manager, Escalation Manager, and other stakeholders
Negotiate to bring correct resources together to focus on issues
Plan and implement best practices for Servers/Compute
Create and update documentation for procedures, solutions, and applicable project artifacts
Maintain complex solutions which may involve Storage, backup, Applications, and DB

Skills

Key technologies and capabilities for this role

ServersOperating SystemsVirtualizationTroubleshootingAdministrationPatchingUpgradesImpact AnalysisCompute Infrastructure

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role is designed as 'Onsite' with an expectation that you will primarily work from an HPE office.

What are the key responsibilities of the ITOC Compute Engineer?

The role involves installing, configuring, troubleshooting, and administering compute infrastructure, including servers and operating systems, serving as the single point of contact for compute-related topics, and leading technical escalations and action plans.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what's next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What skills or qualities make a strong candidate for this position?

Strong candidates demonstrate leadership in compute infrastructure, primary skills in servers and operating systems, ability to work in pressurized environments, 24x7 availability for escalations, cultural sensitivity, and skills in problem management.

What is the salary or compensation for this role?

This information is not specified in the job description.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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