[Remote] Datacenter Hardware Operations Technician, AI Compute Infrastructure - Stargate at OpenAI

United States

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$144,000 – $228,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI Infrastructure, Data Center OperationsIndustries

Skills

Key technologies and capabilities for this role

Datacenter OperationsHardware MaintenanceHardware RepairLifecycle ManagementTechnical AlignmentProblem SolvingSchedulingSpare Parts PlanningIssue EscalationFleet Health MonitoringCompute Infrastructure

Questions & Answers

Common questions about this position

What is the salary range for this Datacenter Hardware Operations Technician role?

The salary range is $144K - $228K.

Is this position remote or onsite?

The position is listed as Remote but candidates must be able to sit onsite in Abilene, Texas 5 days per week.

What experience and skills are required for this role?

Candidates need 7+ years of experience in datacenter hardware operations, hardware engineering, or large-scale server maintenance, with at least 2 years in a senior or lead technician capacity, plus deep knowledge of high-density server hardware including x86 platforms, GPUs, storage devices, and power/cooling systems. They should excel at diagnosing hardware issues, coordinating repairs, and maintaining relationships across organizations.

What is the team like for this position?

The team is part of OpenAI's Stargate program, building advanced AI infrastructure in collaboration with partners like Oracle, focusing on scale, speed, and reliability in high-density compute environments.

What makes a candidate thrive in this role?

Candidates thrive with 7+ years of datacenter hardware experience including senior capacity, deep knowledge of high-density servers like x86, GPUs, and power systems, strong skills in diagnosing issues, coordinating repairs, and building cross-organizational relationships.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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