[Remote] Datacenter Hardware Operations Technician, AI Compute Infrastructure - Stargate at OpenAI

United States

OpenAI Logo
$144,000 – $228,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI Infrastructure, Data Center OperationsIndustries

Requirements

Candidates must have 7+ years of experience in datacenter hardware operations, hardware engineering, or large-scale server maintenance, with at least 2 years in a senior or lead technician capacity. Deep knowledge of high-density server hardware, including x86 platforms, GPUs, storage devices, and power/cooling systems is required. Experience with large-scale cluster management or monitoring tools, GPU-accelerated compute clusters, Linux/Unix system administration, and applying Environmental Health and Safety best practices are preferred. Candidates must be willing to be based full-time at a partner-operated campus in Abilene, Texas.

Responsibilities

The Datacenter Hardware Operations Technician will serve as the primary on-site hardware contact, collaborating with partner teams and vendors to plan and coordinate maintenance, repairs, and lifecycle activities. Responsibilities include sharing technical requirements, verifying work quality, coordinating schedules and spare parts, translating software-detected issues into hardware actions, tracking hardware trends, and providing recommendations for improvements. The role also involves preparing documentation and runbooks, offering technical guidance to partner personnel, and collaborating with supply-chain teams to manage hardware lifecycle activities.

Skills

Datacenter Operations
Hardware Maintenance
Hardware Repair
Lifecycle Management
Technical Alignment
Problem Solving
Scheduling
Spare Parts Planning
Issue Escalation
Fleet Health Monitoring
Compute Infrastructure

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health insurance
Dental and vision insurance
Flexible spending account for healthcare and dependent care
Mental healthcare service
Fertility treatment coverage
401(k) with generous matching
20-week paid parental leave
Life insurance (complimentary)
AD&D insurance (complimentary)
Short-term/long-term disability insurance (complimentary)
Optional buy-up life insurance
Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
Annual learning & development stipend
Regular team happy hours and outings
Daily catered lunch and dinner
Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.
Customizable ChatGPT personas could lead to privacy and ethical concerns.
Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.
OpenAI's AI models, like Sora, offer unique video creation from text descriptions.
OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.
Customizable ChatGPT personas enhance user engagement and satisfaction.
OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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