IT Technician at Zalando

Bydgoszcz, Kuyavian-Pomeranian Voivodeship, Poland

Zalando Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, Retail, E-commerceIndustries

Requirements

  • Dotychczasowe doświadczenie zawodowe z pierwszego i drugiego poziomu wsparcia IT (doświadczenie w logistyce IT mile widziane)
  • Podstawowa znajomość zagadnień sieciowych i serwerowych (TCP/IP, VLAN, Ethernet, Wi-Fi, DHCP, DNS, SSH, Windows Server)
  • Wykształcenie o profilu informatycznym lub technicznym
  • Biegła znajomość języka polskiego oraz komunikatywna znajomość języka angielskiego
  • Doświadczenie w ochronie i bezpieczeństwie danych oraz obsługa systemów Linux (dodatkowy atut)
  • Dostępność do pracy zmianowej (5:45-22:15), dyżurów w soboty oraz dojazdów do pracy w Bydgoszczy

Responsibilities

  • Bycie pierwszym punktem kontaktu we wszelkich kwestiach związanych z IT
  • Wsparcie pierwszego i drugiego poziomu dla systemów Windows i Linux
  • Rozwiązywanie problemów IT na stanowiskach (komputery, drukarki, urządzenia mobilne)
  • Konfigurowanie, uaktualnianie oraz wdrażanie usprawnień dla miejsc pracy i infrastruktury IT
  • Nadzór nad infrastrukturą sieci (sprzęt, TCP/IP, router, Wi-Fi) za pomocą dostępnych narzędzi

Skills

Key technologies and capabilities for this role

WindowsLinuxTCP/IPVLANEthernetWi-FiDHCPDNSSSHWindows ServerIT supportNetwork infrastructure

Questions & Answers

Common questions about this position

What is the work location for this IT Technician position?

The position is based in Bydgoszcz, Poland, with shift work between 5:45 and 22:15, including Saturdays, and requires commuting to work.

What are the key skills required for the IT Technician role?

Candidates need experience in first and second level IT support, basic knowledge of networking and server topics like TCP/IP, VLAN, Ethernet, Wi-Fi, DHCP, DNS, SSH, and Windows Server, plus an IT or technical education.

What benefits does Zalando offer for this position?

Benefits include stable full-time employment with a work contract, 40% discount on store purchases, fruits and drinks, private medical care, language classes, company parties, and more.

What is the company culture like at Zalando?

Zalando features an international organizational culture that values diversity and inclusivity, a team of experts for support and inspiration, and a 'think big and act fast' approach in a dynamic warehouse IT environment.

What makes a strong candidate for this IT Technician role?

Strong candidates have prior first and second level IT support experience, preferably in logistics IT, basic networking and server knowledge, IT/technical education, fluent Polish and communicative English, plus bonuses like Linux and data security experience.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters
2008Year Founded
$149.8MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Hybrid Work Options
Company Equity
Professional Development Budget
Visa Support
Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.
Virtual Fitting Room may face technological challenges and user adoption issues.
Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.
The company invests heavily in technology for efficient operations and customer satisfaction.
Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.
Virtual Fitting Room may reduce return rates and improve customer satisfaction.
Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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