OpenAI

IT Support Specialist - Singapore

Singapore

Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Cybersecurity, Enterprise SoftwareIndustries

Requirements

Candidates should have strong technical expertise in macOS and a working knowledge of Windows. Experience with identity and device management tools such as Azure AD, Jamf, and Intune is preferred. Familiarity with enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products is also required. Excellent written and verbal communication skills are essential, along with a proactive approach to problem-solving and continuous improvement. Experience with ServiceNow for IT service management is a plus.

Responsibilities

The IT Support Specialist will serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt resolution of employee requests. They will coordinate with vendors for procurement, repairs, and maintenance while managing hardware and software inventories. The role involves collaborating with cross-functional teams to identify opportunities for improvement and supporting the creation and maintenance of repeatable workflows.

Skills

macOS
Windows
Azure AD
Jamf
Intune
Google Workspace
Office 365
Slack
Atlassian
ServiceNow
ITSM
Troubleshooting
Problem-solving

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

Key Metrics

San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health insurance
Dental and vision insurance
Flexible spending account for healthcare and dependent care
Mental healthcare service
Fertility treatment coverage
401(k) with generous matching
20-week paid parental leave
Life insurance (complimentary)
AD&D insurance (complimentary)
Short-term/long-term disability insurance (complimentary)
Optional buy-up life insurance
Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
Annual learning & development stipend
Regular team happy hours and outings
Daily catered lunch and dinner
Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.
Customizable ChatGPT personas could lead to privacy and ethical concerns.
Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.
OpenAI's AI models, like Sora, offer unique video creation from text descriptions.
OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.
Customizable ChatGPT personas enhance user engagement and satisfaction.
OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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