IT Program Manager at Sumo Logic

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ITIndustries

Requirements

Experienced and strategic IT Program Manager with strong background in agile practices and collaborative engagement
Passionate about building relationships to drive innovation and solution adoption
Ability to understand internal and external team members’ needs and capabilities for seamless collaboration
Comfortable in fast-moving environments with high visibility and accountability
High emotional quotient (EQ) to guide, understand, and align diverse personalities toward common goals
Experience in fast-moving, dynamic SMB environments, navigating changing contexts and creating consistency through adaptation
Broad technical acumen across IT operations, infrastructure, solutions engineering, data engineering, and data analytics
Proven track record of building effective frameworks for program management in IT operations, infrastructure, solutions, and data teams

Responsibilities

Forge strong relationships with diverse stakeholders across departments, ensuring alignment of IT program goals with company objectives and strategic roadmap through consistent communication, transparent decision-making, and delivery of results
Demonstrate broad technical understanding to manage multifaceted IT programs and bridge gaps between technical teams and business units
Lead IT programs with precision, driving execution of deliverables focused on timeliness and quality, while holding self and teams accountable for milestones and success metrics
Establish and track KPIs to measure IT program success, aligned with strategic objectives, providing clarity on performance and improvements
Design and implement clear, lasting processes tailored to nuanced departments to enhance efficiency and provide structure for goals
Build effective frameworks that guide program management within IT operations, infrastructure, solutions, and data teams for predictable, scalable outcomes
Engage with IT operations, infrastructure, solutions engineering, data engineering, and data analytics teams to develop and execute IT programs, championing collaborative culture
Oversee and ensure successful completion of strategic IT initiatives aligned with organizational goals, translating objectives into operational plans for high-impact results

Skills

Key technologies and capabilities for this role

AgileProgram ManagementStakeholder ManagementKPIPMORelationship Management

Questions & Answers

Common questions about this position

What is the reporting structure for the IT Program Manager role?

You will report directly to the Global Head of IT and work closely with other senior and executive leadership across the company.

Is this IT Program Manager position remote or office-based?

This information is not specified in the job description.

What salary or compensation does the IT Program Manager role offer?

This information is not specified in the job description.

What key skills are required for the IT Program Manager position?

The role requires strong background in agile practices, stakeholder alignment and relationship management, diverse technical acumen across IT operations, infrastructure, solutions engineering, data engineering, and data analytics, plus high emotional quotient (EQ) for handling diverse personalities.

What kind of work environment should I expect in this IT Program Manager role?

The role is in a fast-moving environment with high levels of visibility and accountability, involving work with multiple departments of highly skilled individuals and alignment with the corporate PMO department.

Sumo Logic

Cloud-based data analytics and security platform

About Sumo Logic

Sumo Logic provides data analytics and security tools that help businesses collect, analyze, and visualize large datasets. Their cloud-based platform allows medium to large enterprises in various industries to manage their data efficiently and securely from anywhere. Unlike many competitors, Sumo Logic operates on a subscription model, offering scalable solutions that enable clients to budget their expenses predictably. The company's goal is to empower businesses to make informed decisions and enhance their operational efficiency and security.

Redwood City, CaliforniaHeadquarters

2010Year Founded

$330.8MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Competitive base salary + bonus + RSU's

Unlimited PTO + 12 company holidays + 4 quarterly wellness days

100% remote or in office

Employee stock purchase plan- ESPP

Medical, Dental, Vision

Paid Parental leave

Risks

Increased competition from companies like Magna5 could threaten market share.

Free data ingest model may lead to revenue challenges if not enough paying customers.

Rapid global data growth could overwhelm infrastructure, affecting service reliability.

Differentiation

Sumo Logic offers a cloud-native platform for real-time machine data analytics.

The company provides a unique Flex Licensing model for unlimited log data ingest.

Sumo Logic's Cloud SIEM solution automates threat detection and provides contextualized threat insights.

Upsides

Expansion into South Korea opens new customer bases in the Asian market.

Recognition as a Challenger in Gartner's Magic Quadrant enhances credibility and attracts clients.

Flex Licensing model removes cost barriers, potentially increasing customer acquisition.

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