L1 Support Engineer (Part-Time)
Instructure$43,264 - $43,264/year
Part Time
Entry Level & New Grad
$7,200 – $7,800Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess at least three years of experience in IT systems administration or support, demonstrating strong hands-on expertise with Microsoft Admin Portals and Windows environments, along with working knowledge of VOIP systems including setup, call flow, and SIP configuration. Independent work capabilities and excellent communication and documentation skills are also required.
Responsibilities
The IT Professional will manage and maintain Microsoft 365 Admin Portals, configure and troubleshoot VOIP phone systems and call routing, provide Tier 1-2 support and incident resolution, support and maintain Windows systems including user accounts and patching, and document processes and technical procedures.
Skills
Microsoft Admin Portals
VOIP systems
Windows environments
Troubleshooting
Support and incident resolution
Documentation
Remote
Global employment platform for payroll management
About Remote
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.
San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees