Responsibilities

The IT Support Desk/Internal Infrastructure Specialist will be responsible for providing an IT consultation and support service to developers and creators, handling their IT-related inquiries and offering solutions. They will also undertake the planning, construction, and operation of internal systems, manage the asset lifecycle of PC, Mac, and workstation equipment, and implement security vulnerability responses and incident handling procedures. Additionally, they will contribute to the development and automation of processes using scripting languages such as Python and PowerShell, and provide support for decision-making through data analysis and logical thinking, while fostering collaboration across different areas of the organization.