IT Systems Administrator
VeritoneSalary not specified
- Full Time
- Junior (1 to 2 years)
$62,000 – $72,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, CybersecurityIndustries
Requirements
Candidates should possess an Associate’s level of education or equivalent experience, along with 3 years of Desktop support with Microsoft Windows and a plus in MacOS, and 2 years of experience with Microsoft Office 365 and Entra, and 2 years of experience with network and security infrastructure (VPN, Firewall).
Responsibilities
The IT Help Desk Technician will act as a single point of contact for team members and partners by monitoring ticket queues and responding to issues and requests, assist with deploying Centivo equipment, document all requests and incidents thoroughly, diagnose and resolve technical support issues, provide mentorship to less experienced team members, work with outsourced IT partner to perform and manage system upgrades, create and maintain Entra user accounts, work with other IT areas to ensure adherence to best practices, ensure the accessibility and availability of network resources, provide systems training and end-user software support, install and maintain Centivo assets.
Skills
Desktop support
Microsoft Windows
MacOS
Microsoft Office 365
Entra
Network
Security infrastructure
VPN
Firewall
IT ticketing system
Troubleshooting
Centivo
Affordable health insurance with primary care focus
About Centivo
Centivo provides health insurance focused on making healthcare affordable and accessible. The company emphasizes primary care, offering free primary care services, no deductibles, and low, predictable copays to help keep its members healthier and reduce the need for hospital visits. Centivo generates revenue by charging employers for health plans provided to their employees, which leads to lower medical costs and increased usage of the plans. A key feature of Centivo's offering is its integrated virtual care service, allowing members to access care conveniently. The company is distinguished by its commitment to quality, curating providers based on strict price and quality standards, particularly in primary care. Centivo's goal is to enhance the member experience while lowering overall healthcare costs.
Buffalo, New YorkHeadquarters
2017Year Founded
$183.7MTotal Funding
DEBTCompany Stage
Financial Services, HealthcareIndustries
201-500Employees