IT Engineer, Deel IT | LATAM

About Deel

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why Deel?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Capterra, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

The Role

Deel IT is redefining the way organizations oversee their remote and hybrid workplaces. This is an opportunity to be a part of a pioneering tech startup that offers the best-of-breed SaaS solutions when it comes to the deployment/lifecycle management of Office and IT equipment to just about anywhere on the planet.

We are scaling up our IT offering to provide our customers with dedicated, round-the-clock support every day of the year. From MDM to device pre-configuration, our premium customer experience is disrupting the MSP industry. If you're ready for the challenge, we're expanding our incredibly talented team with ambitious growth targets over the next two years.

Requirements

As an IT Engineer, You will:

• Be part of a team of subject matter experts to achieve Deel IT’s services growth objectives.
• Provide technical implementation and pre/post sales support services to Deel IT customers.
• Build, develop, and enhance Deel IT device management services for sale to a global customer base as well as our IT services offering.
• Lead technical support for our Sales team, key stakeholders and customer base.
• Be managing, deploying, configuring, and refreshing devices at Deel.

You identify with the following:

• Solutions enabler: You are a natural problem solver, and work hard and creatively to find solutions for customer or business challenges.
• Team player: You work well as part of a remote team, but can also carry independent responsibility. When you encounter challenge you reach out to utilise the team resources available.
• Technically minded: You have solid technical knowledge and are proactive about developing your skill set and collaborating on documentation to scale to the wider team.
• Competent communicator: You are a great communicator who can break down technical problems and communicate solutions.

Job Details

• Location Type: Remote
• Employment Type: FullTime