Senior IT Application Engineer
AlgoliaSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, TechnologyIndustries
Requirements
- 5+ years experience working in a SaaS-based IT environment
- Subject matter expertise in workflows and integrations, leveraging APIs to automate processes and reduce redundancy
- Skilled at working with stakeholders to collect, synthesize and present solutions that meet business needs and drive efficiency across workflows
- Value project management, and plan work visibly and methodically
- Team player and welcome feedback with a growth mindset
- Stay up-to-date on the latest security and privacy best practices and requirements
Responsibilities
- Oversee and maximize the usage of features by Headway in tools such as Slack and Jira/Atlassian suite
- Manage application security through routine audits, and enforce best practices for access control
- Develop and uphold procedures for employee lifecycle management, especially onboarding and off-boarding processes
- Maintain documentation for all core applications and processes
- Address and resolve application-related incidents and service requests
- Work collaboratively with cross-functional teams to develop scalable automations across the company
Skills
Slack
Jira
Atlassian
Application Security
Security Audits
IT Operations
Headway
Connects patients with affordable mental health services
About Headway
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.
New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees
Benefits
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development
Risks
Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.
Differentiation
Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.
Upsides
Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.
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