IT Deskside Consultant at Long View Systems

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Information TechnologyIndustries

Requirements

Candidates should possess 3+ years of related IT experience, knowledge of server operations, infrastructure, web interfaces, and remote access tools, and experience supporting Microsoft environments in a deskside support role. They should also have experience with Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices, ITIL Incident Management understanding, and knowledge of network security practices and anti-virus programs.

Responsibilities

The Deskside Consultant will assist all customers with their questions regarding supported software and computing platforms, configure and deploy computer workstations and related equipment, maintain and troubleshoot hardware and software, resolve Tier 1 incidents, escalate issues as needed, install applications and peripherals, conduct remote troubleshooting, track and escalate outages, and monitor the performance of the company’s desktop infrastructure.

Skills

Deskside Support

Hardware Troubleshooting

Software Installation

Mobile Device Support

Printer Support

Tier 1 Support

Remote Troubleshooting

Customer Service

Long View Systems

Owner representation and construction management consulting

About Long View Systems

Long View Systems provides tailored consulting services in Owner Representation and Construction Management for developers, property managers, and design professionals. Their services are designed to support projects ranging from $300,000 to $200 million, leveraging over 30 years of experience in the Mid-Atlantic market. The company stands out from competitors by offering senior-level expertise and a well-established network across various disciplines, fostering long-term relationships that go beyond simple transactions. The goal of Long View Systems is to deliver sustainable solutions that ensure projects are completed efficiently, on time, and within budget, while maintaining a strong respect for the skilled tradespeople involved in the construction process.

Calgary, CanadaHeadquarters

1999Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & Manufacturing, Real EstateIndustries

1-10Employees