IT Business Support Specialist T2 at Spry Methods

Herndon, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information TechnologyIndustries

Requirements

Bachelor's degree in Information Technology, Business, or related field
1–3 years of experience in a support, coordinator, or junior project management role (ideally in an IT or business operations environment)
Strong written and verbal communication skills, with the ability to translate technical topics into user-friendly content
Proficiency with Microsoft 365 applications (Outlook, Teams, Word, PowerPoint, Excel, SharePoint)
Detail-oriented with excellent organizational and time-management skills
Comfortable juggling multiple tasks in a fast-paced, collaborative setting
Self-starter with a willingness to learn and contribute across multiple projects
MUST be a US citizen and ONLY hold US Citizenship

Responsibilities

Assist in organizing, tracking, and executing Corporate IT projects and operational initiatives
Independently manage smaller-scale projects and initiatives, including planning, stakeholder coordination, delivery tracking, and post-implementation documentation
Draft, edit, and distribute IT communications, internal articles, newsletters, and updates to business stakeholders
Maintain and update SharePoint sites, FAQs, knowledge base articles, internal IT documents, and other user-facing resources
Coordinate with cross-functional teams to collect project updates, track action items, and ensure timely follow-ups
Support user engagement efforts and contribute to the design of enablement campaigns and adoption strategies for new technologies
Help organize meetings, create agendas, take notes, and track project decisions and deliverables
Create simple visual aids such as timelines, charts, and infographics to support project documentation and updates
Provide support for planning and coordinating IT team-building activities, recognition efforts, and internal events, contributing to a positive team culture and enhancing collaboration across departments

Skills

Key technologies and capabilities for this role

SharePointProject ManagementStakeholder CoordinationIT CommunicationsKnowledge BaseDocumentationInfographicsMeeting CoordinationAction Item TrackingVisual Aids

Questions & Answers

Common questions about this position

What is the location for this IT Business Support Specialist position?

The position is based in Herndon, VA.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the minimum requirements for this position?

Candidates need a Bachelor's degree in Information Technology, Business, or related field, 1–3 years of experience in a support, coordinator, or junior project management role, strong communication skills, proficiency with Microsoft 365 applications, detail-oriented organizational skills, and comfort in a fast-paced collaborative setting. US citizenship is required.

What is the company culture like for this role?

The role thrives in a collaborative environment, involves supporting team-building activities, recognition efforts, and internal events to contribute to a positive team culture and enhance collaboration across departments.

What makes a strong candidate for this IT Business Support Specialist role?

Strong candidates have 1-3 years in support or project coordination ideally in IT, excellent communication to translate technical topics, proficiency in Microsoft 365 including SharePoint, and preferred familiarity with Agile methodology; being a self-starter in a collaborative fast-paced setting is key.

Spry Methods

Provides IT and cybersecurity solutions

About Spry Methods

Spry Methods delivers IT and cybersecurity solutions primarily to enterprise and government sectors. Their services include cybersecurity management, intelligence operations, data assurance, IT infrastructure support, software development, and program management. These services work by implementing streamlined security processes and integrated IT operations to protect clients' assets and improve efficiency. Unlike many competitors, Spry Methods emphasizes high-quality service delivery, certified by ISO 9001:2015 and CMMI Level 3, which enhances their reliability. The company's goal is to transform clients' operations in the digital world, making them more secure and efficient while maintaining a strong focus on recruiting top talent to ensure effective solutions.

McLean, VirginiaHeadquarters

2001Year Founded

VENTURE_UNKNOWNCompany Stage

Government & Public Sector, Enterprise Software, CybersecurityIndustries

51-200Employees

Risks

Emerging cybersecurity firms offer innovative solutions at lower costs, threatening Spry's market share.

Rapid AI-driven cyber threat evolution requires Spry to continuously invest in new technologies.

Potential changes in government contracting policies could impact Spry's future revenue streams.

Differentiation

Spry Methods holds ISO 9001:2015 and CMMI Level 3 certifications, ensuring quality service.

The company offers comprehensive IT and cybersecurity solutions for enterprise and government sectors.

Spry Methods secured the CIO SP3 Small Business Contract, highlighting its government service capability.

Upsides

Increased federal budget for cybersecurity offers more government contract opportunities for Spry.

Growing demand for AI-driven cybersecurity tools aligns with Spry's service offerings.

Hybrid work models require enhanced IT support, matching Spry's expertise.

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