[Remote] IT Administrator at Flipp

Canada

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail Technology, E-commerceIndustries

Requirements

Candidates should have 1-3 years of experience as a help desk technician or in a similar technical support role, with proficiency in PC/Mac and iOS/Android troubleshooting. Experience with Vmware Workforce1, Microsoft Office Suite, Google Workspace, network configuration (wired & WiFi), printer/laptop/AV setup, user account administration, technical documentation, imaging, and asset management is required. Certifications such as A+, HDI-CSR, Network+, or CCNA are also required.

Responsibilities

The IT Administrator will serve as the primary contact for IT support requests, independently resolving low to medium complexity issues. They will escalate more complex issues to the manager or director and collaborate on their resolution. Additionally, the IT Administrator will lead the implementation of IT projects, assist with larger projects, maintain IT asset inventory, and perform other assigned IT program duties as directed by management.

Skills

IT Support

Troubleshooting

Access Management

IT Asset Management

Laptop/Mobile Support

Project Implementation

System Reliability

System Security

System Scalability

Flipp

Digital shopping marketplace enhancing retail experiences

About Flipp

Flipp operates in the retail technology sector, focusing on transforming traditional weekly circulars into interactive digital experiences for shoppers. Its platform enhances visual merchandising content, making it more engaging and effective in influencing purchasing decisions. By partnering with over 90% of the largest retailers in North America, Flipp connects their digital content to millions of shoppers, facilitating a shift from traditional media to digital channels. The goal of Flipp is to create a more interactive and engaging shopping experience that boosts customer engagement and drives sales, all while maintaining a strong company culture.

Toronto, CanadaHeadquarters

2007Year Founded

$73.9MTotal Funding

LATE_VCCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Remote Work Options

Professional Development Budget

Risks

Competition from platforms like Reebee may challenge Flipp's service differentiation.

Truelink Capital's acquisition might disrupt Flipp's business model or company culture.

High grocery prices may lead consumers to seek savings beyond Flipp's offerings.

Differentiation

Flipp transforms static circulars into interactive digital experiences for retailers.

Flipp serves over 90% of North America's largest retailers, enhancing their digital content.

Flipp's platform increases customer engagement by making shopping experiences more interactive.

Upsides

Rising grocery prices drive consumer interest in digital savings platforms like Flipp.

Social media trends in coupon sharing can boost Flipp's user engagement and visibility.

Truelink Capital's acquisition provides resources for Flipp's market expansion.

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