IT Administrator at Merlin Labs

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

AerospaceIndustries

Requirements

Strong communication and interpersonal skills, with a focus on delivering excellent customer service
Ability to work effectively both independently and as part of a team
Basic understanding of IT systems, hardware and software
Willingness to learn and adapt to new technologies and procedures
Attention to detail and strong problem solving abilities
Bachelor’s degree in related field or relevant experience
Experience supporting Software and/or Hardware focused engineering organizations
Experience administering Google Workspace, Office 365 and IdP systems
1+ years experience in an IT Systems related position

Responsibilities

Installation and configuration of Windows, Mac, and Linux laptops and desktops, automating rollout tasks where appropriate utilizing MDM systems
Administration and support of cloud-based business tools, including but not limited to: OKTA, Google Workspace, Office 365, Slack, Zoom, Miro, Jira, Confluence
Onboarding and offboarding of Merlin Employees in a timely manner
Actively monitoring our Jira/Slack Helpdesk
Maintaining stock of IT equipment for new hires and tracking of hardware and software inventory
Documenting and escalating technical issues as needed

Skills

Key technologies and capabilities for this role

WindowsmacOSLinuxMDMOktaGoogle WorkspaceOffice 365SlackZoomMiroJiraConfluence

Questions & Answers

Common questions about this position

What is the salary range for the IT Administrator position?

The salary range is $65,000 - $95,000 a year.

Is this IT Administrator role remote or on-site?

This position is based on-site at Merlin HQ in Boston, MA, with flexible hybrid in-office schedules offered.

What skills are required for the IT Administrator role?

Required skills include strong communication and interpersonal skills, basic understanding of IT systems, hardware and software, experience administering Google Workspace, Office 365 and IdP systems, and 1+ years in an IT Systems related position.

What is the work environment like at Merlin Labs?

It's a fast-paced startup environment where you'll support a team of highly technical end users, work both independently and as part of a team, and gain valuable skills in a dynamic IT setting.

What makes a strong candidate for this IT Administrator position?

A strong candidate has a Bachelor’s degree in a related field or relevant experience, experience supporting engineering organizations, and nice-to-have skills like OKTA administration, Jira, MDM software, and tools like GitHub or MATLAB.

Merlin Labs

Develops autonomous flight technology for aircraft

About Merlin Labs

Merlin Labs develops autonomous flight technology, specifically the Merlin Pilot, an advanced system designed to operate aircraft without human intervention. This system can be integrated into various types of aircraft, making it adaptable to different sizes and ages. The technology is being developed in collaboration with aviation authorities like the U.S. Federal Aviation Administration and the Civil Aviation Authority of New Zealand to ensure it meets safety and regulatory standards. Unlike competitors, Merlin Labs takes a phased approach by initially pairing the autonomous system with human pilots, which helps ensure safety and build trust in the technology. The goal is to provide a scalable solution for commercial airlines, cargo transport companies, and private aircraft owners, positioning Merlin Labs as a significant player in the future of aviation.

Boston, MassachusettsHeadquarters

2019Year Founded

$166.1MTotal Funding

GRANTCompany Stage

Automotive & Transportation, AerospaceIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Unlimited Paid Time Off

401(k) Company Match

Flexible Work Hours

Relocation Assistance

Risks

Competition from companies like Natilus challenges Merlin Labs' market position.

Regulatory approvals from FAA and CAA may delay market entry for Merlin Pilot.

Expansion of executive team could lead to internal management challenges.

Differentiation

Merlin Labs focuses on scalable autonomous flight systems adaptable to any aircraft.

The company partners with aviation authorities for safety and regulatory compliance.

Merlin Labs employs a phased approach, initially pairing autonomous systems with human pilots.

Upsides

Merlin Labs' acquisition of EpiSci enhances AI capabilities for military and defense markets.

Partnership with MIT Lincoln Laboratory boosts leadership in collision avoidance technology.

Certification System Bench accelerates testing, reducing time to market for flight systems.

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