IT Administrator at Universal Music Group

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline
At least 3 years’ experience as IT Administrator or similar role
Extensive experience with IT systems, networks, and related technologies
Solid knowledge of best practices in IT administration and system security
Good resourcefulness, analytical and problem-solving skills
Excellent interpersonal and communication skills

Responsibilities

Monitor IT operations such as applications, email systems, hardware, software, and network security tools
Create custom user roles to control access to sensitive information and enforce data security
Upgrade, install, and configure new hardware and software based on global/regional directives
Provide technical support for troubleshooting issues or problems with the applications and systems
Install firmware and security updates on servers, printers, and related networking equipment
Identify inefficiencies in the organization’s computer network and make recommendations to address weaknesses
Train employees and onboard new hires on how to use company systems and applications
Ensure that global/regional standards, policies, and procedures are effectively implemented and adapted at the local office
Proactively check that systems and processes comply with regulatory and/or global security and risk requirements
Maintain the IT asset inventory and conduct periodic physical asset counts to ensure tracking accuracy and compliance
Maintain organized records and documentation of all IT-related files, configurations, licenses, and support logs
Play a proactive role in network setup, connectivity testing, and IT infrastructure migration during office moves or reconfigurations
Assist employees in raising IT service tickets and coordinating access requests or changes in accordance with global processes
Prepare for, and participate in, compliance audits, risk assurance visits, business continuity and disaster recovery exercises to meet internal and external stakeholder expectations
Liaise with the Regional and IT Team in the procurement of hardware and software

Skills

IT Operations

Email Systems

Hardware

Software Configuration

Network Security

User Access Control

Troubleshooting

Firmware Updates

Servers

Printers

Networking

IT Asset Inventory

Employee Training

Network Setup

Connectivity Testing

IT Infrastructure Migration

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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