IS Applications Analyst -Epic Willow (Inpatient Pharmacy) * Epic certified analysts preferred! (Remote)

Virtua Health - IS Application Specialist

Employment Type: Full-time Location Type: 100% Remote

About Virtua Health: At Virtua Health, our mission is to better serve you by being present in all the moments that matter. We strive to connect you to the care you need, from wellness and prevention to specialized and life-changing treatments. As your partner in health, we are dedicated to building a healthier community.

Virtua Health is a Magnet-recognized health system, ranked by U.S. News and World Report, with a strong presence in South Jersey. We employ over 14,000 colleagues, including more than 2,850 skilled physicians, physician assistants, and nurse practitioners. We utilize the latest technologies, treatments, and techniques to provide exceptional care close to home. Our commitment extends beyond our five hospitals and numerous other locations; we actively contribute to community well-being through programs like Eat Well, telehealth, home health, rehabilitation, mobile screenings, and paramedic services. We are also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Remote Work Locations: Currently, Virtua welcomes candidates for 100% remote positions from the following states: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV.

Position Overview: The IS Application Specialist serves as the primary IS liaison to business areas, ensuring that all IS Application Service needs are met or exceeded. This role is responsible for understanding and documenting business needs, recommending appropriate IS solutions, and maintaining operational workflow documentation. The specialist will provide 24x7 on-call operational support for the team’s application portfolio, manage external IS vendor relations for up to 5-7 business and/or clinical applications, and manage 3-5 small/medium business projects using IS Project Management Methodology. Additionally, the role involves reviewing release notes for system upgrades, providing input for application training materials, and conducting user training sessions.

Key Responsibilities:

• Customer Relationship Management:
  • Act as the primary IS liaison to business areas.
  • Maintain a strong understanding and documentation of business processes, workflows, and regulatory requirements.
  • Facilitate effective customer engagement through regular meetings, rounding, and participation in IS initiatives.
  • Communicate regarding requirements, enhancements, and priorities.
  • Provide input on application needs for the annual IS strategic planning process.
• Business Analysis/Solutioning:
  • Understand and document business needs.
  • Recommend appropriate IS solutions, including defining use cases, conducting research and analysis of functional and technical system needs.
  • Perform impact or gap analysis.
  • Actively participate in Workouts and Six Sigma LEAN events.
  • Collaborate with customers to develop solutions.

Requirements:

• Epic Willow Inpatient Certification preferred.
• Strongly prefer applicants with a clinical background/knowledge in Pharmacy and/or other clinical environments.
• Experience with Pharmacy third-party systems is a plus.
• Applicable Epic Certification(s) for supported applications must be achieved within 6 months of the hire date.

Job Information:

• Employment Classification: Regular
• Time Type: Full time
• Work Shift: 1st Shift
• Total Weekly Hours: 40

Application Instructions: Please refer to the application portal for specific application instructions.