[Remote] Internal Sales Representative at Altera

Taipei, Taiwan

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SemiconductorIndustries

Requirements

Bachelor's Degree with 8 years of related working experience
People skills (teamwork, conciseness, working independently) and good business acumen
Ability to multitask and work in a dynamic and changing environment either independently or in a team
Effective communication skills with the ability to adapt style and content appropriately for the audience
Understanding of FPGA sales process is an advantage

Responsibilities

Build and maintain strong customer relationships in partnership with the field sales team, with emphasis on customer procurement and planning personnel
Provide proactive back-office support to the Sales and FAE teams for specific assigned accounts, including Design Registration review, Pricing/Quote requests, and process documentation
Work directly with end customers on orders, IP/Tools licensing, and design related inquiries, ensuring timely follow-up and resolution
Manage escalation or exception requests on customer orders placed through distributors, coordinating closely with a centralized Sales Service team that processes orders from customers and distribution channel partners
Coordinate sample requests and new product introduction (NPI) support between field sales, Product Marketing, and Operations
Work with customers and distributors to collect, enter, and analyze demand signals to prepare consolidated sales forecast in support of the planning process
Maintain accurate design registration for DDC and opportunity data in the CRM system
Ensure correct distributor margin is applied for each opportunity
Collaborate cross-functionally with Business Management, Business Operations, and Legal on contract/special agreement, agreements, pricing, and compliance activities
Prepare sales reports, pipeline updates, and account summaries for internal stakeholders
Support QBRs (Quarterly Business Reviews) and territory/business reviews with data preparation and insights
Assist in onboarding new sales team members by providing training on internal tools and processes
Act as first point of contact for resolving distributor or customer escalations on pricing and supply

Skills

Key technologies and capabilities for this role

CRMOpportunity ManagementRevenue ForecastingOrder ManagementCustomer Relationship ManagementSales PipelinePricing QuotesSales ReportingContract ManagementDemand Planning

Questions & Answers

Common questions about this position

Is this a commission-based role?

Yes, the Internal Sales Representative position is commission-based.

What is the work location or remote policy for this role?

The primary location is Taipei, Taiwan (Remote).

What qualifications and skills are required for this position?

A Bachelor's Degree with 8 years of related working experience is required, along with people skills (teamwork, conciseness, working independently), good business acumen, ability to multitask in a dynamic environment, and effective communication skills. Understanding of FPGA sales process is an advantage.

What kind of team environment does this role involve?

The role involves working collaboratively with field sales teams, FAEs, distribution partners, end customers, and cross-functional teams like Business Management, Operations, and Legal in a dynamic environment.

What makes a strong candidate for this Internal Sales Representative role?

Strong candidates will have a Bachelor's Degree with 8+ years of related experience, excellent people skills, business acumen, multitasking ability, effective communication, and preferably knowledge of FPGA sales processes.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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