[Remote] Business Operations Coordinator at Spreetail

Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

EcommerceIndustries

Requirements

Bachelor’s degree or equivalent in Business, Operations, or a technical field
2-4 years of experience in workflow coordination, operations, or process support
Familiarity with Excel, SQL, and Power BI or similar dashboard tools for operational tracking
Demonstrated experience in process improvement, workflow management, and user enablement
Strong written English communication skills, especially for documentation and escalation
Detail-oriented, self-motivated, and able to work independently across time zones

Responsibilities

Be a SME in Process Street, managing workflows from setup through completion—ensuring task routing, form setup, and submission logic are functioning as intended
Create and maintain visual guides, cheat sheets, and walkthroughs to support users across departments
Assist in maintaining dashboards that track workflow SLAs, backlog volumes, and brand-level metrics
Provide ad hoc data summaries to support weekly updates, workflow performance reviews, and backlog status checks
Act as the process improvement SME, identifying friction points and opportunities for simplification and automation

Skills

Key technologies and capabilities for this role

Process StreetWorkflow ManagementTask RoutingForm SetupDashboard MaintenanceSLA TrackingData SummariesVisual Guides

Questions & Answers

Common questions about this position

What is the salary range for the Business Operations Coordinator position?

The base pay for this position ranges from $55,000/year to $70,000/year, based on factors including geographic market location.

What is the remote work policy at Spreetail?

Spreetail offers a 'Work Your Way' approach with flexibility to work from home, a coffee shop, or the office, but requires the corporate team to gather in Lincoln quarterly for a week of collaboration and meetings. Confirm your state qualifies for the program at the bottom of the job posting.

What skills and experience are required for this role?

Required experience includes a Bachelor’s degree in Business, Operations, or a technical field, 2-4 years in workflow coordination or process support, familiarity with Excel, SQL, and Power BI, plus strong process improvement and communication skills.

What does the company culture look like at Spreetail?

Spreetail emphasizes flexibility through 'Work Your Way,' values in-person connections with quarterly gatherings in Lincoln for collaboration, team building, and All-Hands meetings, fostering growth and community.

What makes a strong candidate for the Business Operations Coordinator role?

Strong candidates have 2-4 years in workflow coordination, expertise in tools like Process Street, Excel, SQL, and Power BI, plus demonstrated process improvement experience and strong documentation skills.

Spreetail

Ecommerce accelerator for manufacturers' growth

About Spreetail

Spreetail accelerates ecommerce growth for manufacturers by helping them increase their online sales without adding complexity or risk. The company works with a variety of clients, from small businesses to large manufacturers, to enhance their ecommerce presence. Spreetail optimizes product listings, manages advertisements, and provides tailored insights using its proprietary technology. Their business model includes purchasing inventory from partner brands, which allows them to boost sales across major ecommerce platforms like Amazon, Walmart, and Target. With eight fulfillment centers, Spreetail offers next-day delivery to 80% of the US population and manages all customer service and returns, ensuring a smooth shopping experience. The goal of Spreetail is to invest in the success of its partners, enabling them to scale their operations efficiently.

Lincoln, NebraskaHeadquarters

2006Year Founded

$208MTotal Funding

GROWTH_EQUITY_NON_VCCompany Stage

Data & Analytics, Consumer Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

We Invest in You

Home Owner Bonus

Leadership Development

Paid Time Off

Work From Home + Flex Days

Milestone Program

Home Office Stipend

Donation Match

Employee Experiences

401(k)

Community Involvement

Parental Leave

Risks

Increased competition from ecommerce accelerators like Pattern and Thrasio.

Potential over-reliance on major marketplaces like Amazon and Walmart.

Integration challenges from recent acquisitions may affect operational efficiency.

Differentiation

Spreetail offers a unique blend of AI and human expertise in ecommerce.

The SmartShelf product suite optimizes listings for superior marketplace performance.

Spreetail's nationwide next-day delivery covers 80% of the US population.

Upsides

AI-driven personalization is enhancing customer loyalty and sales for Spreetail.

Integration of AI in logistics optimizes supply chain operations and reduces costs.

Spreetail's acquisition of Buy Box Experts strengthens its ecommerce accelerator capabilities.

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