FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwi…
Northwestern Mutual21 - 32 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial Services, InsuranceIndustries
Requirements
Candidates must possess a Bachelor’s degree in a related field, preferably with experience in financial services, insurance, investments, or banking. They are required to hold an active, verifiable FINRA Series 6 or 7 certification, or U5 status within the 2-year FINRA window, in good standing, and demonstrate proficiency in using help desk software, fax machines, and telephone systems.
Responsibilities
The Insurance Customer Service Representative will provide inbound customer service support, addressing complex inquiries and escalating cases as needed, research and resolve customer inquiries, perform account updates and maintenance, process and distribute mail, perform data entry and reconcile documents, collaborate with team members and customers to resolve issues, support escalation processes, provide Quality Assurance (QA) support, assist with training, and recommend improvements to procedures and workflows to enhance efficiency.
Skills
FINRA Series 6
FINRA Series 7
U5 Status
Help Desk Software
Fax Machines
Telephone Systems
Data Entry
Reconciliation
Customer Service
Problem Solving
Communication
Collaboration
DXC Technology
IT services for enterprise modernization and management
About DXC Technology
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.
Key Metrics
McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees