Window Nation

Installation Coordinator

Buffalo, New York, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Home ServicesIndustries

Requirements

Candidates must possess a high school diploma or GED, along with a minimum of one year of administrative support or scheduling experience. Preferred qualifications include experience in home improvement or home services, proficiency in the Microsoft Office Suite, and experience maintaining accounts receivable or a CRM. A customer-centric mindset and demonstrated success in a deadline-driven environment are also desired.

Responsibilities

The Operations Coordinator will schedule installation appointments, review pending installations, oversee the installation pipeline, manage installation paperwork, understand crew abilities and assign qualified crews, receive and maintain inventory, resolve customer issues, collect payments, and submit funding for completed jobs. They will also perform other duties as assigned and provide timely ETAs to stakeholders.

Skills

Scheduling
Administrative Support
Microsoft Office Suite
Accounts Receivable
CRM
Customer Service
Inventory Management

Window Nation

Home improvement specializing in windows and doors

About Window Nation

Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and style preferences. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of the products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 different brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve their property's energy efficiency, curb appeal, and overall value while making the investment process as accessible as possible.

Key Metrics

Fulton, MarylandHeadquarters
2006Year Founded
BUYOUT_LBOCompany Stage
Financial Services, Consumer GoodsIndustries
201-500Employees

Benefits

Paid Vacation
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition in new markets like Louisville and Milwaukee.
Integration challenges from ARMORVUE acquisition may disrupt service quality.
Rising material costs could squeeze profit margins.

Differentiation

Window Nation offers custom-made windows tailored to specific client needs.
The company provides a wide range of products from over 10 different brands.
Professional installers ensure precise measurements and installations for product longevity.

Upsides

Expansion into Louisville and Milwaukee opens new market opportunities.
Acquisition of ARMORVUE enhances product offerings and market reach.
Partnership with Milgard ensures high-quality, weather-resistant windows.

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