Deployment and Activations Coordinator

Position Overview

Willow is seeking a highly motivated and detail-oriented Deployment and Activations Coordinator to join our growing team. This role is crucial for onboarding new customers, building and deploying digital twin models, ensuring data quality, and coordinating effectively with clients. You will be instrumental in helping our customers digitize the built world for a better future, making their buildings smarter for them and the environment.

About Willow

Since our founding in 2017, Willow has evolved from an Australian start-up to a global leader, serving customers worldwide. Our innovative product offering digitizes the built world, empowering our clients' buildings to operate more intelligently and sustainably. You will join a team of performance-driven individuals, supported by cutting-edge technology in the built environment sector.

Key Responsibilities

• Create detailed architectural drawings, 2D/3D models, and technical plans for Digital Twin platforms. This process produces precise and comprehensive visual and technical representations of physical buildings or structures, serving as the foundation for Digital Twin systems.
• Translate conceptual designs into accurate and scalable virtual models, ensuring they can support simulations, visualizations, and analyses for various applications.
• Update and maintain digital replicas to reflect real-time changes in physical assets, ensuring accuracy and consistency.
• Collaborate closely with architects, engineers, and data specialists to ensure model compatibility with IoT systems and real-world data.
• Support the integration of Building Information Modelling (BIM) data into Digital Twin systems.
• Verify the accuracy of drawings and models, ensuring compliance with industry standards and project requirements.
• Identify and resolve discrepancies between digital models and physical assets.

Requirements

• 1-5 years of related experience in project/program coordination, preferably within a SaaS or technology-enabled services business.
• Experience in IT/OT/IoT, with an understanding of API integrations.
• Experience in Customer Management.
• Experience in Mechanical/HVAC Engineering Consulting, Building Automation Systems, Building Information Management, or Enterprise Asset Management systems is a plus.
• A strong problem-solving mindset combined with a passion for continuous learning.
• Ability to drive clarity from ambiguity.
• Proven ability to understand and explain complex technical content to facilitate informed decision-making for internal and external teams.
• Demonstrated record of successfully coordinating complex, cross-functional projects.
• Experience working across various subject matter areas, even without being an expert, is key to success.

Location and Employment Details

• Employment Type: Full-Time
• Location Type: Fully remote
• Preferred Location: Candidates located in the Northeast part of the US are ideal.
• Salary: $90,000 - $120,000 per year

What Willow Offers

By joining our team of Willowers, you will benefit from:

• True flexible working arrangements (remote and/or hybrid).
• Parental leave for growing families.
• The opportunity to dedicate up to 3 days a year to volunteer work.