Installation Technician

Salary: $52K Employment Type: Full-Time Location Type: Remote

Who is Flock?

Flock Safety is an all-in-one technology solution dedicated to eliminating crime and enhancing community safety. Our intelligent platform unifies cities, businesses, schools, and law enforcement agencies, leveraging collective power to build a safer future. We provide a comprehensive, maintenance-free technology solution trusted by communities nationwide to deter and solve crime, creating safer environments for everyone.

Our holistic public safety platform offers intelligent, actionable evidence to reduce and solve crime in neighborhoods, schools, businesses, and entire cities. We are committed to transparency and privacy, transforming unbiased data into objective answers.

Flock offers a career-defining experience where you can make a tangible impact on your community. While safety is our core mission, we foster a supportive remote work environment that prioritizes strong relationships. Our dedicated employees thrive in a positive, inclusive culture that rewards initiative and a bias towards action.

We have secured over $700 million in venture capital funding from prominent investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. With a valuation exceeding $7.5 billion, Flock is undergoing intentional scaling and seeks talented individuals to help us achieve our goal of reducing crime in the United States by 25% within the next three years.

The Opportunity

Flock Safety is seeking a motivated Installation Technician to join our Field Operations team. Our technicians are results-driven, detail-oriented, and possess a strong work ethic combined with critical thinking skills to ensure customer satisfaction through expert product installation. As the face of our company, you will frequently interact with diverse customers in the field. This role is vital to our business success.

How You'll Make an Impact:

• Install poles of varying lengths according to specifications, including digging holes of a minimum of 8” x 36”.
• Mount solar panels on poles and attach external batteries.
• Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles, ensuring optimal camera angles for footage capture.
• Work on public and private roads, often operating equipment 10-12’ high.
• Utilize bucket trucks and/or ladders to work on equipment up to 30’ high.
• Perform minor repairs to underground irrigation or private wiring.
• Adhere to daily schedules, arriving prepared and completing work efficiently.
• Provide installation photos via the Flock field app on a mobile device.
• Complete administrative tasks, including inventory management, reporting, ongoing training, and receiving product shipments.
• Execute all work safely and professionally.
• Meet with customers to discuss installation options and conduct site surveys.
• Interpret traffic control plans and permit drawings to identify correct installation locations for Flock devices.

The Skillset:

• This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
• Prior field experience in construction, security systems, low voltage wiring, or similar is a plus.
• Prior knowledge or willingness to be trained to operate and drive a bucket truck is required.
• Comfortable driving a work van (Ford Transit) and occasionally a 1-ton pickup truck (Ram 3500) or towing a small trailer.
• Prior use of a tow-behind compressor, stand-on skid steer (Toro Dingo), or ride-on skid steer (Bobcat) is a plus (training provided).
• Must be comfortable working on and around ladders/heights.
• Handyman-like experience (personal or professional) is beneficial.
• Ability to think critically and problem-solve while performing hands-on tasks.
• Strong time-management skills.