Propel

Insights Lead

New York, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Consumer ServicesIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month. We launched the Propel Marketplace to connect our ~10M users to products, services, and exclusive offers from leading brands across grocery and retail, healthcare, telecoms, financial services, and auto. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel. We have strong product market fit, our users love our app, and our customers love that we have a significant reach and engagement with our users. With a new GM at the helm, we’re shifting our focus to scaling our Marketplace. We’re looking for an Insights Lead to own internal and external insights for one of our key verticals and define our key account and vertical strategy. This role presents a great opportunity to the right person who also is looking to stretch into management responsibilities.

How You'll Impact the Company

  • Partner closely with Customer Success and Business Development to grow our accounts and establish best practices within your vertical.
  • Present recommendations to internal and external stakeholders to strategically grow our key accounts.
  • Become the subject matter expert for one of our priority verticals and define vertical strategy.
  • Lead on reporting and ad-hoc analysis.
  • Collaborate with the Data Science team to investigate and fix performance issues.

This role will initially be in an individual contributor capacity, but you may take on people management responsibilities within the next 6-12 months based on business needs.

Requirements

  • 4-6 years of experience in an analytically driven role (analytics, consulting, finance etc.).
  • Experience in client-facing roles is a plus.
  • Ads experience preferred but not required; strong preference for candidates with experience on the Insights teams at ads publishers.
  • Passion for analysis – demonstrated proficiency in SQL and Excel.
  • Problem solving – you tackle ambiguity by applying first principles thinking to break the problem into manageable components.
  • Curiosity – you love learning the why behind observations and data.
  • Team player – you build relationships across teams and go out of the way to support your teammates.
  • Results oriented – you prioritize effectively and have a strong bias for action.
  • Humility and growth mindset – you’re looking to learn from our colleagues, users, and customers.
  • Mission alignment – you’re inspired to help fulfill Propel's mission of building modern, effective, and respectful technology for low-income Americans.

Company Information

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We have a remote-friendly work environment with a dog-friendly office.

Skills

Data analysis
Reporting
Stakeholder presentation
Vertical strategy
Performance investigation
Collaboration with Data Science
Management (future potential)

Propel

Mobile app for managing social benefits

About Propel

Propel focuses on improving access to social welfare resources for low-income Americans through its mobile app, Providers. This app allows users to easily check their EBT balances without needing to call a customer service number, making it more convenient for them to manage their benefits. Additionally, Providers offers personalized deals, such as coupons and resources, to help users save money, as well as job postings that cater to various schedules, from temporary gigs to full-time positions. Propel distinguishes itself from competitors by specifically targeting the needs of low-income individuals who are often neglected by traditional tech solutions. The company's goal is to enhance the user experience of America's safety net and to raise awareness about critical issues like Medicaid churn, ensuring that users can navigate these challenges effectively.

New York City, New YorkHeadquarters
2014Year Founded
$85.6MTotal Funding
GRANTCompany Stage
Consumer Software, Social ImpactIndustries
51-200Employees

Benefits

Generous vacation policy
Unlimited sick days
Medical, dental, & vision coverage
401k with employer match
16 weeks parental leave
New tech tools
Remote first

Risks

Competition from new fintech startups may erode Propel's market share.
Changes in EBT and SNAP policies could affect Providers app functionality.
Reliance on partnerships poses risks if key partners withdraw or change terms.

Differentiation

Propel's Providers app offers instant EBT balance-checking, unlike traditional methods.
Providers app integrates job postings, aiding users in finding suitable employment opportunities.
Propel addresses Medicaid churn, helping users navigate post-pandemic healthcare challenges.

Upsides

Partnership with Papa Murphy's enhances user engagement through tailored offers.
Real-time payment tools integration could improve users' financial health.
Free tax filing services increase user retention and attract new users.

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