Business Intelligence Manager

Position Overview

• Location Type: Remote (Hiring across all U.S. states)
• Job Type: Full-time
• Estimated Annual Compensation: $90,000–$120,000 USD (Range specific to San Francisco; actual compensation may vary based on factors like experience and location)

Clipboard Health is a fast-growing Series C marketplace that connects healthcare facilities with healthcare professionals, enabling professionals to book on-demand shifts and facilities to access on-demand talent. We are a Y Combinator Top Company with a global, remote team of over 600 people, profitable since 2022. We are expanding into new verticals beyond our leadership in Long Term Care.

The Worker Operations team is responsible for the end-to-end operations and support for the supply-side (workers) of our marketplace, serving over 60,000 active professionals. We are seeking a Business Intelligence Manager to lead the analytics backbone of the Worker Operations team. This is a core leadership role for a builder who can transform messy data into structured decision systems and lead a team effectively.

Responsibilities

• Own the Metabase infrastructure for Worker Operations reporting, covering funnel performance, shift coverage, and workforce quality.
• Lead and manage a high-performing team of BI Analysts, focusing on speed, structure, and results.
• Standardize KPI definitions, eliminate noise, and drive team alignment on success metrics.
• Partner with operators and executives to translate ambiguous questions into clear, actionable analysis.
• Proactively identify and address problems by building reporting systems to prevent recurring issues.
• Support self-serve reporting while maintaining clarity and data trust.
• Collaborate with engineering and technical teams to resolve data issues and enhance backend systems.

Requirements

• Proven experience managing analysts or technical contributors.
• Strong SQL skills and hands-on experience with BI tools; Metabase experience is strongly preferred.
• Ability to design reporting systems that accurately reflect operational performance.
• Clarity of thought, clear writing skills, and the ability to challenge requests that do not align with goals.
• A strong sense of urgency and ownership; proactive and self-directed.
• Deep understanding of how data drives business decisions and the impact of poor metrics.

About Clipboard Health

Clipboard Health exists to lift people up the socioeconomic ladder by enabling healthcare professionals to turn extra time and ambition into career growth and financial opportunity through our app-based marketplace. We are a leader in the Long Term Care vertical and are expanding into others like Dental Offices and Schools.