Inside Sales Specialist at Twin Health

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Health, HealthtechIndustries

Requirements

Proven experience as Inside Sales Executive or other sales/customer service role
Proven track record of successfully meeting sales quota
Ability to learn about products and describe/explain them to prospects
Excellent knowledge of English (Compulsory), Hindi & Regional language preferred
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

Responsibilities

Contacting potential or existing customers to inform them about our products
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Sourcing prospect customer data from sources online & offline
Handle grievances to preserve the company's reputation
Keep records of calls and sales and note useful information on CRM tools

Skills

Key technologies and capabilities for this role

Inside SalesSales GenerationLead GenerationCRMSalesforceCold CallingProspectingPipeline ManagementB2B SalesHealthcare Sales

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This is a work-from-office position in Bangalore or Chennai.

What are the key skills needed for the Inside Sales Specialist role?

Candidates need excellent communication skills, superior people skills, and comfort presenting products over phone, email, WhatsApp, while handling complaints and doubts.

What is the work schedule and time off policy?

The role follows a general shift with rotational week off, meaning one day off per week.

What is the company culture like at Twin Health?

The team is passionate, talented, and united by a shared purpose to improve metabolic health, with a supportive, collaborative work environment that empowers meaningful impact.

What makes a strong candidate for this Inside Sales Specialist position?

Enthusiastic individuals with excellent communication and people skills who can close sales, maintain customer relationships, and handle presentations and grievances effectively stand out.

Twin Health

Monitors and treats chronic metabolic diseases

About Twin Health

Twin Health focuses on addressing chronic metabolic diseases by targeting their root cause: damaged metabolism. The company operates in the healthcare and wellness market, specifically for individuals suffering from conditions like diabetes and Metabolic Syndrome. Twin Health uses its Whole Body Digital Twin technology, which combines sensors, artificial intelligence, and medical science to create a virtual model of the human body. This technology allows for real-time monitoring and analysis of a person's metabolic functions, enabling the creation of personalized treatment plans. Unlike its competitors, Twin Health emphasizes reversing and preventing these diseases through a subscription-based model that provides continuous support and updates. The goal of Twin Health is to effectively manage and reduce the prevalence of chronic metabolic diseases, improving the health of millions globally.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$227.1MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Health Savings Account/Flexible Spending Account

Company Equity

Remote Work Options

Flexible Work Hours

Risks

Competition from companies like Virta Health threatens Twin Health's market share.

Privacy concerns and regulatory scrutiny challenge wearable technology data collection.

Economic downturn may impact consumer spending on health subscriptions, affecting revenue growth.

Differentiation

Twin Health's Whole Body Digital Twin offers real-time metabolic monitoring and personalized treatment.

The platform integrates AI, sensors, and medical science to reverse chronic diseases.

Twin Health targets root causes of metabolic diseases, unlike competitors focusing on symptoms.

Upsides

Growing digital twin market offers strong potential for Twin Health's technology.

Increasing trend in personalized medicine aligns with Twin Health's treatment approach.

AI-driven solutions adoption by healthcare providers enhances collaboration opportunities for Twin Health.

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