Inside Sales Representative - Industrial Distribution - Branchburg, NJ or Coventry, RI at SunSource

Coventry, Rhode Island, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Distribution, Fluid Control, Electronics, Chemicals, Water Treatment, Life SciencesIndustries

Requirements

2+ years of proven sales and/or customer service experience
Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
Excellent people skills. Interacts effectively and works productively with a wide range of people
Organized and detail-oriented
Fast learner with the ability to grasp new concepts
Persuasive, amiable, self-motivated, and goal oriented
Excellent written and oral communication skills
MS Office (i.e. Word, Excel) savvy
Must be able to type 40 WPM

Responsibilities

Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers
Writes bids and quotations when appropriate and performs follow-up procedures
Documents all customer contact and sales activities in the ACS system
Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
Supports Outside Sales in implementing sales and marketing plan
Keeps current on Ryan Herco Flow Solutions products
Attends product and sales training meetings as required
Updates and maintains database

Skills

Customer Service

Inside Sales

Order Entry

Quotation Writing

Bid Preparation

CRM Software

Sales Follow-up

Product Knowledge

Phone Sales

SunSource

Distributes fluid power components and systems

About SunSource

SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities, all aimed at enhancing productivity and reducing costs for clients. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring personalized customer service and technical support. The company focuses on building meaningful relationships and developing its associates, with the goal of delivering high-quality products and services that drive growth.

Windsor, CaliforniaHeadquarters

2001Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Industrial & ManufacturingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Tuition Reimbursement

Risks

Competition from online marketplaces like Amazon Business threatens traditional distributors.

Electric and hybrid equipment may reduce demand for traditional fluid power components.

Supply chain vulnerabilities could impact SunSource's ability to meet customer demands.

Differentiation

SunSource offers comprehensive services including design, engineering, and supply chain optimization.

The company has over 85 years of experience in the fluid power sector.

SunSource emphasizes associate development and strong customer-supplier relationships.

Upsides

Growing demand for energy-efficient hydraulic systems boosts SunSource's market potential.

IoT integration enhances predictive maintenance, reducing downtime and improving efficiency.

Rise of electric and hybrid equipment creates new opportunities for component supply.

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