Inside Sales Manager - Diabetes at IQVIA

Orlando, Florida, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Healthcare, BiopharmaIndustries

Requirements

Bachelor’s degree required
Minimum 2 to 5 years inside sales management experience required
Endocrinology/Diabetes experience preferred
Experience with Salesforce preferred
Experience developing and maintaining customer relationships
Experience in supervising/leadership role in related field required
Proven ability to consistently meet/exceed defined territory sales goals
Experience with Microsoft Suite
Advanced listening, problem-solving and decision-making skills
Excellent verbal and written communication skills

Responsibilities

Provides day to day supervision of sales/service rep including performance evaluations and management to ensure goals are met and/or exceeded
Reports to management on individual/team performance; works with management to develop performance improvement plans when necessary
Coaches team members for success and supports individual development of direct reports
Monitors inbound/outbound sales calls to ensure script adherence, call integrity, adverse event compliance, HIPAA compliance and proper phone technique
Conducts refresher training and the distribution of project updates; assists with New Hire training and onboarding
Ensure all client needs are met with a high degree of quality and compliance to applicable policies and procedures
Strategizes and collaborates internally to foster a culture and service of continuous quality improvement, offering creative solutions to client
Handles escalated calls from customers, as needed
Develops a contingency plan to maintain adequate coverage levels in the event of staff shortages. This may include serving as back up, when needed
Develops productivity improvement programs to increase customer reach and other productivity metrics
Reviews and analyzes sales and operational records and reports, possible report development and maintenance when necessary
Works in concert with both Human Resources department to enforce company policies and procedures

Skills

Inside Sales Management

SalesForce

Customer Relationship Management

Team Management

Coaching

Diabetes

Endocrinology

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

Land your dream remote job 3x faster with AI

Try Jobo Free