Inside Sales Account Representative at Accenture

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Marketing, Advertising, TechnologyIndustries

Requirements

1+ years of experience in digital advertising, sales, or customer success
Excellent verbal and written communication skills with strong interpersonal and negotiation abilities
Proven ability to manage multiple client relationships and meet performance targets
Strong problem-solving, analytical, and organizational skills
Comfortable with CRM tools (e.g., Salesforce, Zendesk) and productivity platforms (G Suite, Excel/Google Sheets)
Deep understanding of social media advertising platforms and campaign performance metrics
Empathy-driven communicator with a passion for helping customers succeed
Ability to work independently while collaborating effectively across teams
Preferred: Experience managing SMB accounts in a digital or social media environment
Preferred: Familiarity with advertising campaign optimization, performance reporting, and data-driven insights
Preferred: High affinity for social media and awareness of cultural trends in the supported market
Preferred: Strong sales aptitude with the ability to empathize with clients and deliver against targets
Preferred: Prior experience in outbound calling or client retention strategies
Preferred: Bachelor’s degree or equivalent experience in Marketing, Communications, Business, or related field
Hybrid role based in Atlanta, GA

Responsibilities

Serve as the first point of contact for Small and Medium Business (SMB) clients, building relationships and ensuring a best-in-class customer experience
Manage a portfolio of advertisers and drive revenue growth through consultative sales and campaign optimization
Contact existing clients via calls and emails to understand their marketing goals and recommend solutions that align with their objectives
Identify client needs, suggest appropriate ad products or services, and guide them through campaign setup and optimization
Partner with internal teams to resolve issues, enhance advertiser satisfaction, and meet operational KPIs
Stay informed on the latest social media trends, platform updates, and industry best practices to provide proactive recommendations
Analyze campaign performance and provide actionable insights to maximize ROI for clients
Maintain high-quality standards, timely follow-ups, and accurate documentation of client interactions

Skills

Salesforce

Zendesk

G Suite

Excel

Google Sheets

CRM

Social Media Advertising

Campaign Optimization

Consultative Sales

Analytical Skills

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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