[Remote] Implementation Specialist - EMEA at Ashby

The Implementation Specialist will manage and execute the end-to-end implementation of Ashby's solution for new customers, primarily within the Strategic and Enterprise segments. They will develop and execute implementation plans to ensure a positive customer experience and expedited time to value, working directly with customers to help them get up and running swiftly. Responsibilities include keeping projects on track to meet milestones, tailoring implementations to meet specific customer needs, maintaining high levels of customer engagement and communication, and acting as the customer's guide and advocate. The role involves advising customers on best practices, proactively addressing customer opportunities, improving internal processes, and collaborating effectively with cross-functional teams such as Customer Success, Sales, Product, Engineering, and Operations.