Implementation Manager at Loop

Chicago, Illinois, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Supply Chain, Logistics, TransportationIndustries

Requirements

Not specified

Responsibilities

Facilitate the onboarding process for new clients, ensuring a smooth transition from sales to implementation
Collaborate closely with the sales team to understand client needs and requirements
Develop and execute comprehensive implementation plans, including timelines, milestones, and deliverables
Work directly with Loop’s technical architect to scope use cases for Loop’s product & roadmap
Conduct weekly status meetings with clients to review progress, obstacles, and upcoming tasks
Identify and consult with clients on business process transformation, optimization, and best-practice initiatives, testing, training, managing go-live, hyper-care, and system cutovers
Provide post-implementation handoff to ensure the implementation is a success, before transitioning the account to the customer success team
Support client implementations both onsite and virtually, providing product and operations expertise to configure the client’s instance to meet their needs and suggest best practices

Skills

Key technologies and capabilities for this role

Project ManagementClient OnboardingImplementation PlanningTechnical ScopingClient CommunicationSales CollaborationStatus Meetings

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for the Implementation Manager role?

This information is not specified in the job description.

What skills are required for this role?

This information is not specified in the job description.

What does the company culture or team look like?

The team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

What makes a strong candidate for this Implementation Manager position?

Strong candidates should have experience facilitating client onboarding, collaborating with sales and technical teams, developing implementation plans, conducting client communications, and providing business process consulting and post-implementation support.

Loop

Simplifies payments with advanced technology.

About Loop

The company's main product simplifies payments in a complex industry, utilizing advanced technologies to streamline the process.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$63.2MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Automotive & Transportation, Enterprise SoftwareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Professional Development Budget

Physical and Mental fitness subsidies

Commuter Benefits

Risks

Increased competition may pressure Loop's market share and pricing.

Regulatory changes in Saudi Arabia could impact Loop's operations.

Cybersecurity threats pose risks to Loop's reputation and customer trust.

Differentiation

Loop's platform streamlines shipment document capture and invoice matching efficiently.

Partnerships with major players like J.P. Morgan enhance Loop's market credibility.

Loop's expansion into Saudi Arabia showcases its global reach and adaptability.

Upsides

AI integration boosts Loop's invoice matching accuracy and fraud detection.

Blockchain technology offers Loop enhanced transparency and security in payments.

IoT growth allows Loop to provide real-time tracking and analytics services.

Land your dream remote job 3x faster with AI

Try Jobo Free