Implementation Engineer at Q2

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Banking, Financial ServicesIndustries

Requirements

Typically 2-4 years of experience with Bachelor’s Degree in related field
Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
Configuration and deployment experience with Web Services
Some knowledge of HTML helpful
Data migration experience a plus
VMware experience valuable
Experience with Python and other scripting languages
Familiarity with iOS and Android mobile platforms helpful
Strong troubleshooting, diagnostic and analytical skills for problem solving
Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
A relentlessly positive disposition
Excellent people and teamwork skills
Ability to train individuals 1-on-1 and in a classroom environment
The ability to remain calm, diplomatic, and cooperative under stressful conditions
Strong written and oral communication skills
Financial Services experience
Enterprise Software experience
Fluent written and oral communication in English
Exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting

Responsibilities

Partner with clients and internal teams to understand business requirements and direct the configuration duties
Develop and perform quality assurance check points within your team to ensure quality and timely delivery
Take ownership of your team’s business results by developing and leading training and execution plans
Monitors and impacts key metrics and efficiencies
Problem-solve routine to complex issues
Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions
Provide Level 2 and 3 support to other team members
Create and implement tools that increase quality, security and productivity
Track status and provide updates in relation to overall implementation process
Work closely with Development and other teams to ensure client satisfaction and on-time delivery
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

Skills

Key technologies and capabilities for this role

ConfigurationQuality AssuranceBusiness Requirements AnalysisTraining DevelopmentImplementationClient PartnershipProject Execution

Questions & Answers

Common questions about this position

What experience level is required for the Implementation Engineer role?

The role typically requires 2-4 years of experience with a Bachelor’s Degree in a related field.

Is this position remote or office-based?

The work is performed out of our Implementations Solution Center in Austin and does not require travel.

What technical skills are needed for this position?

Strong MS SQL skills including understanding of DB Design and TSQL query language, configuration and deployment experience with Web Services, and some knowledge of HTML are required; data migration and VMware experience are a plus.

What is the company culture like at Q2?

Q2 is passionate about its people, celebrates employees through events like the “Circle of Awesomeness” award and Dodgeball for Charity, and invests in growth via learning opportunities, mentorship, and internal mobility.

What qualities make a strong candidate for this role?

Candidates should be exceptionally detail-oriented, energetic self-starters who can work independently and in a group setting.

Q2

Digital banking solutions for financial institutions

About Q2

Q2 provides digital banking solutions tailored for regional and community financial institutions, alternative finance and leasing companies, and other financial technology firms. Their products include a range of digital banking services, banking as a service, and lending and leasing options that allow users to conduct transactions and interact with their financial institutions from any device, at any time. What sets Q2 apart from its competitors is its focus on empowering community banks and credit unions, helping them enhance their digital presence and improve user engagement. The company's goal is to strengthen diverse communities by supporting the financial institutions that serve them, enabling these institutions to grow and adapt beyond traditional limits.

Austin, TexasHeadquarters

2004Year Founded

$40.1MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Professional Development Budget

Risks

Increased competition from fintechs could erode Q2's market share.

Rapid technological changes may outpace Q2's innovation capabilities.

Economic downturns could reduce financial institutions' spending on digital transformation.

Differentiation

Q2 offers a comprehensive suite of digital banking solutions for financial institutions.

Q2's Partner Accelerator Program enables rapid deployment of fintech integrations.

Q2 Engage focuses on personalized consumer banking experiences to enhance user engagement.

Upsides

Q2 powers 60% of Forbes' America's Best Banks, showcasing its solution effectiveness.

Integration with AI platforms like Personetics enhances personalized customer engagement.

Q2's platform helps financial institutions grow deposits without relying on interest rates.

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