HR Specialist at Remitly

Manila, National Capital Region, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

At least 3+ years HR experience specifically compensation and benefits/payroll
A high level of confidentiality
A data-driven and analytical approach
Demonstrated strength in regulatory compliance required
A strong sense of urgency and sound judgment
Has initiative and resourcefulness in meeting set deadlines
In-depth knowledge in HR best practices and local labor laws
Alignment with Remitly’s mission, vision, and cultural values
Be amenable to work onsite and demonstrate flexibility to work on a shifting schedule

Responsibilities

Maintain the accuracy, integrity, and confidentiality of all employee and benefits-related data
Facilitate new hire onboarding by conducting benefits orientation and assisting with timely enrollment in applicable company benefits
Act as the subject matter expert (SME) for both company-sponsored and statutory benefits, including hosting orientation sessions for new programs or changes to existing ones
Manage the end-to-end processes for enrollment, renewal, and distribution of HMO, group life insurance, and other applicable wellness or subscription benefits
Liaise with third-party vendors, healthcare providers, and government agencies (SSS, PhilHealth, Pag-IBIG) to address employee concerns and process requirements
Handle day-to-day benefits administration workflow including ticket management, escalations, and employee inquiries with a strong sense of compassion and urgency
Build and maintain compassionate partnerships with employees while addressing benefits-related concerns to ensure a positive employee experience
Process and submit required documentation to government agencies for new hires, resignations, loans, maternity/sickness claims, and other mandatory reports
Administer and monitor statutory benefits such as SSS sickness/maternity, HDMF loans, and PhilHealth claims, ensuring accurate processing for payroll inclusion
Record and track employee claims such as medicine and optical allowance, flu vaccine, and other health or wellness-related entitlements
Prepare and issue certifications of contributions (SSS, HDMF, PhilHealth) as requested by employees or required for processing benefits claims
Monitor government regulations, policy updates, and benefits trends to ensure compliance and proper internal application
Support automation initiatives and process enhancements in coordination with IT or HRIS teams (e.g., benefit bots, JIRA, or Slack automation)
Maintain updated benefit documentation and self-service materials for employees, including FAQs and quick-reference guides
Continuously improve policies and practices related to benefits administration in alignment with local employment laws and global HR standards

Skills

Key technologies and capabilities for this role

Benefits AdministrationEmployee OnboardingHMO ManagementGroup Life InsuranceStatutory BenefitsSSS ProcessingPhilHealth ClaimsPag-IBIGVendor LiaisonTicket ManagementPayroll DocumentationClaims Processing

Questions & Answers

Common questions about this position

What experience is required for the HR Specialist role?

Candidates need at least 3+ years of HR experience specifically in compensation and benefits/payroll, along with a high level of confidentiality, a data-driven and analytical approach, demonstrated strength in regulatory compliance, and a strong sense of urgency.

Is the HR Specialist position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does Remitly's company culture emphasize?

Remitly focuses on building peace of mind into everything they do, maintaining compassionate partnerships with employees, and addressing concerns with compassion and urgency to ensure a positive employee experience.

What makes a strong candidate for the HR Specialist position?

A strong candidate will have 3+ years of specific experience in compensation, benefits, and payroll, excel in regulatory compliance, maintain strict confidentiality, and demonstrate a data-driven approach with urgency and compassion in handling employee needs.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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