Customer.io

Hiring: Partner Sales, Strategic Alliances, and Partner Marketing

Americas

Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS), Marketing & AdvertisingIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: [Not Specified]
  • Salary: [Not Specified]

We are establishing a Partnerships team and seeking talented professionals with expertise in Partner Sales & Account Management, Strategic Alliances & Business Development, and Partner Marketing & Co-Marketing Programs. This is an opportunity to shape our Partnerships strategy from the ground up and contribute to an industry-leading B2B SaaS partnerships program.

Requirements

  • Expertise in Partner Sales & Account Management (working with VARs, SIs, MSPs, referral partners)
  • Expertise in Strategic Alliances & Business Development (API integrations, co-sell partnerships, technology alliances)
  • Expertise in Partner Marketing & Co-Marketing Programs (MDF campaigns, joint events, asset development)
  • Strong relationship-building skills
  • Ability to drive revenue and negotiate high-impact partnerships

Responsibilities

  • Building and growing strategic relationships with partners.
  • Sourcing and negotiating high-impact partnerships.
  • Developing and executing joint marketing campaigns.
  • Managing partner programs and ensuring successful implementation.
  • Contributing to the overall Partnerships strategy.

Application Instructions

  • Submit your resume via this job posting.
  • Answer a few questions to indicate your areas of interest and share relevant highlights (e.g., programs launched, revenue driven, integrations owned).
  • Visit our careers page for more information: [Link to careers page - not provided]

Company Information

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today, over 7,800 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

Benefits at Customer.io:

  • Unlimited PTO - Encourage at least 20 vacation days (in addition to holidays and sick days)
  • 16 weeks of paid parental leave (including adoption and foster care)
  • 100% paid insurance premiums for you and your dependents
  • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
  • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
  • $250/monthly Remote Work Stipend (for home internet, cell phone, and other miscellaneous remote work costs)
  • $300/month co-working space rental reimbursement
  • $2,000/year

Core Values: Empathy, Transparency, Responsibility, Awkwardness

Skills

Partner Sales
Account Management
Strategic Alliances
Business Development
Partner Marketing
Co-Marketing Programs
Relationship Building
Negotiation
Campaign Development
Program Management

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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