Healthcare Scheduling Coordinator (Night Shift & Weekends) - Remote

South Africa

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Business Process Outsourcing, HealthcareIndustries

Requirements

Candidates must have 1-2 years of experience in scheduling and coordination, preferably in healthcare or home care services. Exceptional communication skills, the ability to prioritize and multitask in a fast-paced environment, strong attention to detail, and organizational skills are required. Proficiency in Microsoft Office is also necessary. A fixed fibre internet line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory, as is a reliable power backup solution for load shedding and power outages.

Responsibilities

The Healthcare Scheduling Coordinator will schedule and manage patient and nursing appointments, ensuring resource and personnel availability. They will serve as the primary point of contact for patients, families, and healthcare providers, addressing concerns and providing updates. This role involves maintaining accurate patient records, collaborating with home care teams, resolving scheduling conflicts, and performing precise data entry into the scheduling system. The coordinator must also ensure all scheduling practices comply with relevant healthcare regulations and privacy laws.

Skills

Patient Scheduling

Appointment Coordination

Client-Facing Communication

Problem Solving

Record Keeping

Healthcare

BPO

Fibre Internet

Power Backup

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees