Senior Product Manager, Analytics & Insights
Interwell HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, Health TechIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-time
- Salary: Not specified
- About SonderMind: SonderMind provides accessible, personalized mental healthcare. They utilize technology to connect patients with in-network therapists and deliver best-in-class care through tools like clinical note-taking, telehealth, and outcome measurement. Follow them on Instagram, LinkedIn, and Twitter for updates.
About the Role
As a Health Systems Insights Manager at SonderMind, you will leverage data to drive strategic growth and deepen partnerships with enterprise health systems. This role is focused on analyzing partner data to identify opportunities for improvement and influence revenue growth. You’ll translate complex data into actionable recommendations for both internal stakeholders and partner organizations.
Responsibilities
- Success Metrics & Reporting:
- Review and action reports and metrics of success for Health Systems and their partner organizations.
- Analyze trends and identify actions for success.
- Interpret Enterprise reporting for intersecting success metrics.
- Partner Health Monitoring:
- Track and measure HS partner health and success metrics, such as usage data, feedback, and satisfaction.
- Proactively identify potential risks to customer success (e.g., churn or dissatisfaction) and develop strategies to mitigate these risks.
- Partner Success:
- Proactively engage with customers to understand their evolving needs and provide solutions.
- Customer Advocacy & Support:
- Act as the partners voice within the organization, advocating for their needs and ensuring their issues are addressed promptly.
- Resolve HS partners queries, challenges, and issues in a timely and professional manner.
- Product Feedback & Insights:
- Gather health system partners feedback and insights to help inform product development and service improvements.
- Work with Care Coordination, Analytics, and Marketing teams to relay this information.
- Identify repeatable insights and scalable strategies.
Requirements
- Requirements information is missing from the provided text.
Application Instructions
- Application instructions information is missing from the provided text.
Skills
Data Analysis
Partner Relationship Management
Strategic Planning
Reporting & Metrics
Customer Success
Product Feedback
Healthcare Data
SonderMind
Connects clients with licensed therapists
About SonderMind
SonderMind connects individuals seeking therapy with licensed therapists to improve access to mental health services. The company uses a digital platform that matches clients with therapists based on their specific needs, such as anxiety or depression. This matching process ensures clients find the right support. For therapists, SonderMind simplifies the connection with clients, appointment management, and billing, allowing them to focus on care rather than administrative tasks. The company generates revenue through client fees and insurance reimbursements, as it partners with major insurance providers. SonderMind's goal is to make mental health care more accessible and efficient for both clients and therapists.
Denver, ColoradoHeadquarters
2014Year Founded
$178.2MTotal Funding
SERIES_CCompany Stage
Consumer Software, HealthcareIndustries
501-1,000Employees