[Remote] Head of Value Advisory Programs at Zoom

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

10+ years in enterprise sales, value engineering, sales enablement, management consulting, sales strategy, or strategic operations
Background in SaaS, UCaaS, CCaaS, or enterprise collaboration solutions
Proven success selling or supporting complex, multi-product enterprise deals
Experience leading or coaching high-performing teams
Executive presence with the ability to operate comfortably in customer meetings and senior leadership forums
Familiarity with value selling methodologies (Challenger, MEDDIC, Outcome-Based Selling)
Comfort with tools like Salesforce, Seismic, and collaboration platforms like Zoom
Strong storytelling ability to translate customer challenges into compelling value narratives and business outcomes
Track record of building repeatable motions, value selling tools and content, playbooks, or scalable deal strategy programs
Natural relationship-builder who can earn trust across sales, product, and marketing teams
Excellent organizational skills with experience running cross-functional, complex initiatives

Responsibilities

Player-Coach & Deal Support: Mentor and guide the Value Selling team, elevating their strategic, creative, and consultative capabilities
Serve as a trusted partner to sales leaders and field reps, ensuring the team is recognized as a strategic asset in deal strategy
Directly engage in customer engagements, framing business value and shaping executive narratives
Deal Engagement Orchestration & Scaled Impact: Act as the primary point of contact for field requests, ensuring smooth intake, prioritization, and delivery across high-touch and scalable initiatives
Identify gaps in processes, develop practical solutions, and document repeatable workflows and playbooks
Partner with developers and creative leads to validate, maintain, and distribute field-facing tools (e.g., business value calculators, AI-driven assets)
Coordinate cross-functionally with Marketing, Product, and Sales leadership to align messaging, value frameworks, and customer-facing content
Leadership & Visibility: Represent the Value Selling function with senior leadership, providing transparency into impact, trends, and team needs
Track and report on adoption, engagement, and business outcomes to continuously improve the value selling motion
Ensure that creative, narrative, and scalable outputs are consistent, professional, and effectively integrated into sales engagements and EBC experiences

Skills

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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