[Remote] Value Management Consultant at UserTesting

California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer ExperienceIndustries

Requirements

3–6 years of experience in value engineering, management consulting, finance, or strategy roles—preferably within a SaaS environment
Proven track record of influencing commercial outcomes through value-based initiatives
Strong analytical and storytelling skills, with the ability to simplify complex insights for executive audiences
Experience with ROI modeling and value-selling methodologies (e.g., MEDDPIC); familiarity with tools like Cuvama is a plus
Confident collaborator who thrives in cross-functional environments and brings a proactive, curious mindset
Role is hybrid, based in [Insert City]
Occasional travel required (up to 10%)

Responsibilities

Partner with Sales to co-create compelling business cases that quantify customer challenges, the cost of inaction, and projected ROI
Lead strategic discovery sessions to elevate customer conversations and influence deal strategy with tailored value narratives
Build and maintain tools including ROI calculators, TCO models, and value frameworks that empower field teams
Collaborate with Customer Success to embed value realization into onboarding, success planning, and QBRs
Analyze post-implementation metrics to demonstrate business outcomes and fuel expansion efforts
Contribute to scalable assets like reusable benchmarks, proof points, and industry-specific value frameworks
Deliver training sessions to upskill internal teams on value-selling best practices and contribute to continuous improvement initiatives

Skills

Value Management

Business Case Development

ROI Analysis

TCO Modeling

Strategic Discovery

Value Narratives

Sales Enablement

Customer Success

Go-to-Market Strategy

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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