SentiLink

Head of Infrastructure

Austin, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Identity Verification, Risk Solutions, Financial Services, FintechIndustries

About Us

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another. By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better. We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list consecutively since 2023. Last but not least, we’ve even been a part of history -- we were the first company to go live with the eCBSV and testified before the United States House of Representatives.

Location Type: Hybrid Employment Type: FullTime

Role

We are seeking a Head of Infrastructure to lead our Infrastructure Engineering team. You’ll be responsible for the design, scalability, and reliability of SentiLink’s infrastructure across commercial and FedRAMP environments. Your team will build and operate foundational services including Kubernetes, Terraform modules, CI/CD pipelines, observability platforms, and core data infrastructure. This is a highly hands-on role, and we are seeking a technical leader who can excel both as an individual contributor and as a manager, effectively balancing technical expertise with leadership responsibilities.

Technologies

  • Python
  • Aurora PostgreSQL
  • AWS infrastructure (EC2, S3, RDS, Redshift, etc.)
  • Kubernetes
  • Docker
  • Terraform
  • CICD
  • Observability tooling (e.g., Datadog, Prometheus, SumoLogic)
  • OpenSearch
  • Linux

You Will

  • Lead and grow a high-performing team of infrastructure engineers.
  • Define and execute on a roadmap for scalable, secure infrastructure aligned with product and regulatory needs.
  • Own infrastructure operations across AWS, Kubernetes, and Postgres-based services.
  • Drive infrastructure cost management and strategic vendor usage (e.g., SaaS, cloud providers).
  • Partner with InfoSec to ensure adherence to FedRAMP, SOC 2, PCI.
  • Set strong operational standards around observability, incident response, and reliability.
  • Collaborate with engineering, Data Science, and product teams to deliver internal platforms that enable fast, secure software delivery.

Responsibilities

  • Collaborate with engineering and product teams to understand their infrastructure needs and provide scalable, robust solutions.
  • Define and drive the technical roadmap for infrastructure initiatives, aligning with company objectives and product needs.
  • Oversee the development of new infrastructure across a broad range of technologies and providers, including but not limited to AWS, Kubernetes, OpenSearch, and Aurora Postgres.
  • Drive strategic infrastructure projects, focusing on continuous improvement, automation, and operational efficiency.
  • Manage and optimize infrastructure costs, including cloud resources and SaaS services.
  • Ensure the infrastructure adheres to internal security policies and external compliance requirements.
  • Ensure the continuous availability and performance of critical infrastructure components (e.g., databases, Kubernetes clusters).
  • Mentor and grow a team of highly skilled infrastructure engineers.
  • Establish and maintain strong operational practices, including monitoring, alerting, and incident response.
  • Oversee hiring processes for the Infrastructure team, ensuring a strong talent pipeline.

Requirements

  • 10+ years of experience in Infrastructure Engineering or similar, with a strong focus on AWS environments.
  • 3-5 years of experience in a leadership or management role, leading infrastructure, DevOps, or SRE teams.
  • Experience operating production systems on AWS using Kubernetes, Terraform, and observability tooling (e.g., Datadog, Prometheus, SumoLogic).

Skills

Python
Aurora PostgreSQL
AWS
EC2
S3
RDS
Redshift
Kubernetes
Docker
Terraform
CI/CD
Datadog
Prometheus
SumoLogic
OpenSearch
Linux
Infrastructure Engineering
Scalability
Reliability
Observability
Data Infrastructure
Technical Leadership

SentiLink

Machine learning solutions for identity fraud detection

About SentiLink

SentiLink provides solutions to help financial institutions prevent identity fraud. Their main product uses machine learning models to detect fraudulent activities during the application process. By analyzing data and reviewing cases with a team of risk analysts, SentiLink offers insights that help clients make informed decisions about approving customers. What sets SentiLink apart from competitors is their ability to adapt their products to various types of fraud and customize them to meet the specific needs of each client. The goal of SentiLink is to enable financial institutions to minimize fraud losses while maintaining a positive customer experience.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$81.7MTotal Funding
SERIES_BCompany Stage
Fintech, AI & Machine Learning, Financial ServicesIndustries
51-200Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Home Office Stipend

Risks

Sophisticated fraud techniques may outpace SentiLink's current detection capabilities.
Dependence on high-quality data could impact fraud detection effectiveness if data quality declines.
Intense competition in the fintech sector may threaten SentiLink's market position.

Differentiation

SentiLink specializes in detecting synthetic identities using proprietary machine learning models.
The company offers customizable solutions that integrate seamlessly with clients' existing systems.
SentiLink's Facets tool provides feature-specific intelligence to enhance fraud detection accuracy.

Upsides

Growing demand for synthetic identity fraud detection boosts SentiLink's market potential.
Partnerships with Scienaptic AI and Persona enhance SentiLink's fraud detection capabilities.
API-based solutions allow SentiLink to offer seamless integration and customization.

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