Head of Growth Marketing

San Francisco, California, United States

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$200,000 – $250,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Enterprise Software, SaaSIndustries

Requirements

Candidates should possess 8+ years of experience in leading growth marketing strategies across various channels, including paid, organic, ABM, and partner channels, to generate high-quality leads and ensure sustainable growth. A strong analytical and data-driven approach is essential, with a proven history of optimizing marketing funnels, achieving pipeline goals, and increasing ROI. Experience in hiring, managing, and developing high-performance growth marketing teams is required, along with proficiency in data-driven decision-making frameworks using tools like Salesforce and HubSpot. Successful collaboration with marketing, sales, and RevOps teams to align strategies and drive revenue outcomes is also necessary. Familiarity with scaling growth marketing in fast-growing startups, particularly in AI, SaaS, or B2B technology, is highly desirable, as is experience with ABM strategies and influencer marketing in the AI space. A strong network within the growth marketing community and staying updated on the latest trends, especially AI tools, are considered advantageous.

Responsibilities

The Head of Growth Marketing will drive customer acquisition, engagement, and retention by experimenting with new channels, optimizing existing ones, and leveraging data for informed decision-making. This role involves owning the entire growth marketing funnel and working closely with cross-functional teams to build and scale a best-in-class growth engine. Responsibilities include continuously testing new growth channels, messaging, and creative approaches to maintain a competitive edge in the AI landscape, while efficiently managing and allocating the marketing budget.

Skills

Growth Marketing

Customer Acquisition

Customer Engagement

Customer Retention

Paid Channels

Organic Channels

ABM

Partner Channels

Lead Generation

Data Analysis

Marketing Funnel Optimization

Pipeline Management

ROI Optimization

Team Management

Salesforce

HubSpot

Marketing Automation

Performance Marketing

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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