Head of Go-To-Market & Customer Success – ARR Focus at StepStone Group

Düsseldorf, North Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Recruiting, Technology, HR TechIndustries

Requirements

Ausgeprägte kognitive und kommunikative Stärke, analytische Tiefe und Empathie
Nachweisbare Erfahrungen und Erfolge im Vertrieb, Customer Success, Operations oder anderer leitender Funktion
Erste Erfahrung oder klares Potenzial für Leadership-Rollen – idealerweise in Tech-, Beratungs- oder Scale-up-Umgebungen
Begeisterung für Technologie, AI, Data und Automation
Hohe Selbstreflexion, Entscheidungsfreude und Lernfähigkeit
Energie, Resilienz und der Anspruch, Wandel aktiv zu gestalten

Responsibilities

Übernahme von Führungs- oder Projektverantwortung in Go-To-Market-Bereichen (insbesondere Customer Success, Sales Enablement, Revenue Growth)
Aufbau und Optimierung von Prozessen, Strukturen und Metriken zur nachhaltigen Steigerung des ARR
Etablierung einer Kultur von Ownership, mutigem Ausprobieren und kontinuierlichem Lernen („Test. Fail. Learn.“)
Übersetzung strategischer Wachstumsziele in konkrete, messbare Initiativen
Coaching und Weiterentwicklung von Mitarbeitenden in einem AI-gestützten Arbeitsumfeld
Sparring mit der Geschäftsführung zu Themen rund um Skalierung, GTM-Exzellenz und People Transformation

Skills

Key technologies and capabilities for this role

Go-To-MarketCustomer SuccessSales EnablementRevenue GrowthARRLeadershipProcess OptimizationMetricsCoachingAITeam EnablementStrategic Initiatives

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What skills and experience are required for this role?

Required qualifications include strong cognitive and communicative skills, analytical depth, and empathy; proven experience and successes in sales, Customer Success, operations, or other senior functions; initial experience or clear potential for leadership roles ideally in tech, consulting, or scale-up environments; enthusiasm for technology, AI, data, and automation; high self-reflection, decisiveness, and learning ability; as well as energy, resilience, and the drive to actively shape change.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the company culture emphasize?

The company culture emphasizes effective leadership at the intersection of technology, data, and human excellence; leading through mindset rather than hierarchy; a culture of ownership, bold experimentation, and continuous learning ('Test. Fail. Learn.'); and equal opportunities as an international employer welcoming applications from parents, people with disabilities, and the LGBTQIA+ community.

What makes a strong candidate for this role?

Strong candidates have proven leadership potential in tech, consulting, or scale-up environments, experience in sales, Customer Success, or operations, enthusiasm for AI and data, and personal qualities like high energy, resilience, self-reflection, and a drive to shape transformation.

StepStone Group

Global private markets investment firm

About StepStone Group

StepStone Group manages a large amount of private capital, totaling over $91 billion, with around $24 billion in assets under management. The firm specializes in private markets, focusing on various investment strategies including private equity, infrastructure, real assets, real estate, and private debt. StepStone creates tailored investment portfolios for sophisticated investors by using a disciplined research approach that combines primary investments, secondary market purchases, and co-investments. This comprehensive strategy sets StepStone apart from competitors, as it emphasizes customization and thorough research to meet the specific needs of its clients. The goal of StepStone is to provide effective investment solutions that maximize returns for its clients.

New York City, New YorkHeadquarters

2007Year Founded

$8,091.2MTotal Funding

IPOCompany Stage

Venture Capital, Financial Services, Real EstateIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Mental Health Support

Paid Vacation

Wellness Program

Risks

AI-powered investment platforms may challenge StepStone's traditional strategies.

StepStone's cybersecurity involvement may increase exposure to cyber threats.

Shift towards AI-native platforms requires StepStone to adapt investment strategies.

Differentiation

StepStone Group offers customized exposure to private real estate investments.

The firm manages over US$91 billion in private capital allocations globally.

StepStone integrates primaries, secondaries, and co-investments in its portfolio strategies.

Upsides

Growing interest in AI solutions can enhance StepStone's investment strategies.

AI-driven risk management trends offer new opportunities for StepStone's portfolio.

Expansion in cybersecurity intelligence can improve StepStone's security measures.

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