Head of Events & Offsites

About Thumbtack

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Employee Experience Team

At Thumbtack, we believe a thriving team is the foundation of a thriving business. As an award-winning virtual-first (not virtual-only) company, we’re intentional about ensuring our Team members feel connected, cared for, and empowered no matter where they’re working from. That’s why our Employee Experience (EX) function isn’t just a nice-to-have, it’s a core part of how we operate. Embedded within the People org, our EX team is behind the moments that make work feel meaningful. We create in-person connection opportunities, build thoughtful recognition programs, and support holistic wellbeing in ways that truly matter to people, rather than just ticking a box.

About the Role

As Thumbtack's internal events function enters its fifth year, we're seeking an exceptional events leader ready for their next big challenge: elevating a program that creates purposeful, business-aligned in-person experiences for our 1,000+ distributed employees. In this role, you'll lead 50+ annual gatherings–ranging from intimate leadership offsites to 500-person company events–and managing the annual events and offsites budget to deliver high-impact, meaningful experiences that drive engagement and business outcomes. You’ll lead a small-but-mighty global team of event managers and coordinators, ensuring every gathering is executed with operational rigor, financial discipline, and a focus on what truly matters.

Here's what makes this role unique: you'll have real influence over how thousands of employees experience our culture, but you'll need to earn that impact through exceptional execution, fiscal rigor, and a deep passion for your craft. The scope is significant, the timeline expectations are ambitious, and the quality bar is high because these gatherings are strategic business tools that drive alignment for our distributed workforce. We need someone who gets genuinely excited by complex operational challenges and thrives when given ambitious goals with the autonomy to achieve them your way. If you're most comfortable maintaining existing programs or prefer roles where someone else defines the "how", this isn't the right fit. If you're energized by work where you can see direct impact and you take extreme pride in your bar for excellence, let’s chat.

What You'll Do

• Event Planning & Execution: Work alongside your team to execute 50+ annual in-person employee gatherings ranging from 5-person executive offsites to 500-person employee conferences, managing every detail from venue sourcing to on-site logistics and post-event follow-up.
• Drive Impact Through Excellence Lead: Architect and continuously improve the operational backbone of our events engine by building scalable planning workflows, playbooks, and automation systems that ensure consistent quality across your portfolio and maximize your team's efficiency.
• Financial Stewardship: Build and manage the annual in-person event & offsite budget with precision and a bias for impact over optics, owning 12+ month forecasting, event-level P&Ls, and cost-per-head optimization.
• Lead with Autonomy and Accountability: Manage and develop a global team of event managers, coordinators, and contractors across the US and Philippines, setting clear expectations and providing growth pathways in a fast-paced and high-performance environment.
• Executive & Cross-Functional Alignment: Drive collaboration